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#Unable to stop appian While stopping appian , getting the below mess
vamsib
over 9 years ago
#Unable to stop appian
While stopping appian , getting the below message
====================================================================================
/usr/local/appian/server/_scripts/stop-suite.sh: line 5: 6762 Segmentation fault (core dumped) $APPIAN_EXEC admin shutdown
====================================================================================
OriginalPostID-161709
OriginalPostID-161709
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vamsib
over 9 years ago
Actually this is not a fresh install , before this Appian 7.9 is running on JBOSS
Stopped JBOSS by pressing ctrl+c and it got stopped
While stopping appian getting the message
/usr/local/appian/server/_scripts/stop-suite.sh: line 5: 6762 Segmentation fault (core dumped) $APPIAN_EXEC admin shutdown
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Tom Ryan
Appian Employee
over 9 years ago
Have you made any changes to any configurations or settings (either in Appian or in the system, eg the hosts file) since Appian was started? If not, some things to troubleshoot are:
1. Are you using a user with enough privileges?
2. Have any Appian files been modified outside of the environment? (eg automated cleanup scripts etc)
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vamsib
over 9 years ago
None of configuration changes implemented since Appian Started
Yes the user have the enough privileges
No automated scripts available for the environment.
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vamsib
over 9 years ago
Can i kill the Appian process and try with a start of Appian ?
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Tom Ryan
Appian Employee
over 9 years ago
I dont recommend killing the processes unless you can perform a checkpoint of the environment first. Additionally:
1. What is the output of executing <Appian Home>\\server\\_bin\\linux64\\k ? (assuming that is the correct architecture for your server)
2. Please verify that the appian-topology.xml is correct in <Appian Home>/ear/suite.ear/conf
3. Verify that the /etc/hosts file does not contain any invalid entries
4. Please attach <Appian Home>\\server\\_scripts\\exports.sh
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Tom Ryan
Appian Employee
over 9 years ago
Also,
5. Have you experienced any issues inside the Appian environment?
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vamsib
over 9 years ago
Thanks Tom for your updates and support
Issue got fixed after rebooting the Server
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