Hi All, we are working on Appian 6.7 While stoping Appian services I am get

mohanp over 11 years ago

Hi All, we are working on Appian 6.7
While stoping Appian services I am getting problem with
APP:PD1:process Design[Appian]
Loading pd330.kdb at 2013-06-06
type
value error
.a.pTPLGY.C.IS_MULTIPLE_GATEWAY_CONFIGURED

E:Appian\\server\\_lib\\adb:
parse
tring

When I am checking checkengine.bat -s then i found that
All engines is Okay except Process Design: Fatal* No gateway is active

I checked out below things:
1)Memory is free
2)CPU usage is free
3)After stoping jboss and appian services, i did reboing of system, but having same problem
Quick reply will be helpful,Thanks....

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0 Sathya Srinivasan
Appian Employee
over 11 years ago

Check if you have any .l file in your logs directory. Also check the engine logs.
Have you configured multiple gateway servers? i.e have you updated the topology.xml file? If so, make sure all the connectivities are reachable. If you did any migration of data/files/kdb's, check if the configuration is pointing to the right Appian instance.
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0 Eduardo Fuentes
Appian Employee
over 11 years ago

This error suggest this environment wasn't shutdown properly and your engine database file for process design pd330.kdb is incomplete (its generation/checkpoint during the stop procedure was interrupted). To confirm navigate to <APPIAN_HOME>\\server\\process\\design\\gw1 and compare the sizes of pd330.kdb and pd329.kdb there should be an interesting difference if pd330.kdb is incomplete.
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