Guidelines for when to use Appian

Appian is a Case Management application, so use it whenever an organization needs to keep track of records, they have internal or external facing processes, when they need to look at reports etc. Typical examples are Banking, Insurance, Retail etc.

Appian gives everything that customer need to drive better business decisions, actions and results. All the data, all the processes, all the documents and all the collaborations – in one environment, on any device, through a simple social interface.The platform is easy and lightweight enough for casual users to pick up and use. If the companies/organizations wants to acheive everything in one environment then they can opt for Appian.

Appian supports a very wide set of potential enterprise use cases that would be difficult to boil down to a simple decision tree.

But as inspiration, we suggest you check out our customer stories how other organizations have applied Appian to solve their business challenges.

www.appian.com/.../

Does the company have a significant number of business processes?
Does the company have a moderate to high level of complexity to business processes?
Does the company have more than 100 employees?
Does the company have more than 3 tiers in hierarchy?
Are different interfaces/functionalities required for employees with different roles? (The opposite would be if all employees use the same screen.)
Does the company maintain records or reports (customer records, invoices, process execution reports)?
Does the company require the ability to customize and update the solution delivered to it to respond to change?
Does the company have a dedicated IT department or the means to support 2 or 3 IT professionals from Appian to develop/maintain the product?

Yes to all of these would be a strong indicator to look into Appian as a solution.

Bonus:
Does the company maintain any documents?
Do the employees of the company utilize numerous different devices?
Is the company actively engaged in Agile Development?
Are different parts of the hierarchy separated geographically?

Last but not the least, do they have budget?

The users can access the applications built in Appian in any device includes iPad, mobile phone. This feature does not require any additional coding.

Visit www.persistent.com/.../ to know 'how' and 'when' of Appian.

As Malcom mentioned there's no 1 decision tree to decide to build your applications on Appian platform. And as other practitioners mentioned, some of the questions no longer apply with Appian.

The way I see it and everyone should start thinking is, it's not just a case management application or a just a BPM tool.

It's a very powerful application development platform.
You can see the platform overview here: www.appian.com/.../

There are many SIs that can help you navigate this new concept called low-code development platform. Please let me know if you need any help.