Hello! I am new to Appian and I'm still figuring things out. It would really help me to be able to speak with someone who is looking at the same screen as me (you know, walking me through various processes). When I call Appian Support, they aren't very helpful. They usually just direct me to the Appian tech support email, and I've contacted them via that email address, but they never respond. Is there any way to speak with someone knowledgeable at Appian to get some help? Thanks
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Actually to get technical help we have resources like Community - where users can ask questions/clarify their doubts and practitioners can help each other.
If you are a beginner and want to learn about Appian in technical aspect, you can watch videos in Appian Academy , having basic to advanced level video tutorials, and also go through documentations , specially tutorials present in documentation site. These resources are very well curated and will be a great help in understanding Appian.
Hope this helps.
Thank you, Harsha.