Contacting Appian

Hello! I am new to Appian and I'm still figuring things out. It would really help me to be able to speak with someone who is looking at the same screen as me (you know, walking me through various processes). When I call Appian Support, they aren't very helpful. They usually just direct me to the Appian tech support email, and I've contacted them via that email address, but they never respond. Is there any way to speak with someone knowledgeable at Appian to get some help? Thanks

  Discussion posts and replies are publicly visible

Parents
  • Hi Benjamin

    Is there any specific issue which you want help with? If yes you can post your query here and someone will be there to support. Sharing same screen while working may not be a very secure way due to data protection and other security aspects. I will also recommend not to copy paste any code which you are working as is and should mask OR use dummy references. 

    You can also go through various tutorials and other academy resources available online.

Reply
  • Hi Benjamin

    Is there any specific issue which you want help with? If yes you can post your query here and someone will be there to support. Sharing same screen while working may not be a very secure way due to data protection and other security aspects. I will also recommend not to copy paste any code which you are working as is and should mask OR use dummy references. 

    You can also go through various tutorials and other academy resources available online.

Children