I am testing a new application and users are getting a 403 Access Denied Error when interacting with task links from email, but are otherwise able to access the task via tempo or the application's site. The users are already logged in.
Any idea what is causing this?
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Based on the URL, it looks like the specific site "shipment-tracking" is not being included in the link. If you added that portion to your sample URL (ex: ../suite/sites/shipment-trackin/...?source=notif" does the 403 go away?
Are user start pages set up correctly in the Admin Console for this new application? I'm wondering if the default start page isn't accessible to these users so the link generation isn't working correctly. My best guess anyways.
Ref: https://docs.appian.com/suite/help/19.4/Sites.html#task-notifications