Facing issue in smart service: a!exportDataStoreEntityToExcel()

Are you able to post the code from the interface here? That'll help the community to have some insights into what's happening.

a!sideBySideItem(

            item: a!richTextDisplayField(

              value: a!richTextItem(

                text: "Export to Excel",

                link: a!dynamicLink(

                  saveInto: {

                    a!exportDataStoreEntityToExcel(

                      entity: cons!CONS_TABLE,

                      filters: a!queryLogicalExpression(

                        operator: "AND",

                        filters: {

                          a!queryFilter(

                            field: "keyword",

                            operator: "=",

                            value: ri!keywordValue,

                            applyWhen: if(

                              isnull(

                                ri!keywordValue

                              ),

                              false(),

                              true()

                            )

                          )

                        }

                      ),

                      documentName: "Document_Name" & now(),

                      saveInFolder: cons!TEST_DOC_FOLDER,

                      includeHeader: true,

                      onSuccess: a!save(

                        local!exportDocId,

                        fv!newDocument

                      ),

                    )

                  },

                ),

                color: "ACCENT"

              ),

              align: "LEFT"

            )

          )

This appears to work for me (I took your code, replaced your specific local! variables, rule inputs and constants with my own and it seems to be fine).

Have you checked that you the necessary security rights for the User you're testing this with to access the target folder? (If that's not the issue, do you have access to the Appian Logs? You may find some more detail here about the nature of the error)

This appears to work for me (I took your code, replaced your specific local! variables, rule inputs and constants with my own and it seems to be fine).

Have you checked that you the necessary security rights for the User you're testing this with to access the target folder? (If that's not the issue, do you have access to the Appian Logs? You may find some more detail here about the nature of the error)

Hi!,

We have the same problem.
In our case, the error occurs in the PRO environment but it works in test.
Attached log trace.

Could you fix it?

251214260 [Appian Work Item - 78726 - execution02 : UnattendedJavaActivityRequest] ERROR com.appiancorp.process.engine.UnattendedJavaActivityRequest - An error occurred while executing activity: id=537648979, classname=com.appiancorp.process.runtime.activities.DataExportEntityExcelSmartService2
com.appiancorp.suiteapi.process.exceptions.SmartServiceException: An error occurred when attempting to write the document Tipos de petición para modificar 01_12_2020 14_34 CET. Please contact your system administrator for additional detils.
at com.appiancorp.dataexport.ExcelDocumentCreator.createOrCopyDocumentAndExportNewData(ExcelDocumentCreator.java:296)
at com.appiancorp.dataexport.DocumentCreator.exportDocument(DocumentCreator.java:260)
at com.appiancorp.dataexport.DataExportCore.run(DataExportCore.java:96)
at com.appiancorp.process.runtime.activities.DataExportEntityExcelSmartService2.run(DataExportEntityExcelSmartService2.java:65)
at com.appiancorp.process.runtime.framework.DefaultActivityExecutor$1.call(DefaultActivityExecutor.java:129)
at com.appiancorp.process.runtime.framework.DefaultActivityExecutor$1.call(DefaultActivityExecutor.java:125)
at com.appiancorp.common.ContextClassLoaderSwitcher.runInContext(ContextClassLoaderSwitcher.java:25)
at com.appiancorp.process.runtime.framework.DefaultActivityExecutor.execute(DefaultActivityExecutor.java:125)
at com.appiancorp.process.engine.UnattendedJavaActivityRequest.execute(UnattendedJavaActivityRequest.java:83)
at com.appiancorp.process.engine.UnattendedJavaActivityRequest.execute0(UnattendedJavaActivityRequest.java:55)
at com.appiancorp.process.engine.ContinuationRequest.executeOuter(ContinuationRequest.java:71)
at com.appiancorp.process.engine.ContinuationRequest.execute(ContinuationRequest.java:100)
at com.appiancorp.process.workpoller.UnattendedRequestHandlerBean.onMessage(UnattendedRequestHandlerBean.java:36)
at com.appiancorp.process.workpoller.WorkItem.run(WorkItem.java:84)
at org.springframework.jca.work.SimpleTaskWorkManager$DelegatingWorkAdapter.run(SimpleTaskWorkManager.java:239)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.NullPointerException
at sun.awt.FontConfiguration.getVersion(FontConfiguration.java:1264)
at sun.awt.FontConfiguration.readFontConfigFile(FontConfiguration.java:219)
at sun.awt.FontConfiguration.init(FontConfiguration.java:107)
at sun.awt.X11FontManager.createFontConfiguration(X11FontManager.java:774)
at sun.font.SunFontManager$2.run(SunFontManager.java:431)
at java.security.AccessController.doPrivileged(Native Method)
at sun.font.SunFontManager.<init>(SunFontManager.java:376)
at sun.awt.FcFontManager.<init>(FcFontManager.java:35)
at sun.awt.X11FontManager.<init>(X11FontManager.java:57)
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
at java.lang.Class.newInstance(Class.java:442)
at sun.font.FontManagerFactory$1.run(FontManagerFactory.java:83)
at java.security.AccessController.doPrivileged(Native Method)
at sun.font.FontManagerFactory.getInstance(FontManagerFactory.java:74)
at java.awt.Font.getFont2D(Font.java:491)
at java.awt.Font.canDisplayUpTo(Font.java:2064)
at java.awt.font.TextLayout.singleFont(TextLayout.java:470)
at java.awt.font.TextLayout.<init>(TextLayout.java:531)
at org.apache.poi.ss.util.SheetUtil.getDefaultCharWidth(SheetUtil.java:273)
at org.apache.poi.xssf.streaming.AutoSizeColumnTracker.<init>(AutoSizeColumnTracker.java:117)
at org.apache.poi.xssf.streaming.SXSSFSheet.<init>(SXSSFSheet.java:82)
at org.apache.poi.xssf.streaming.SXSSFWorkbook.createAndRegisterSXSSFSheet(SXSSFWorkbook.java:684)
at org.apache.poi.xssf.streaming.SXSSFWorkbook.createSheet(SXSSFWorkbook.java:705)
at com.appiancorp.dataexport.ExcelDocumentCreator.addSheet(ExcelDocumentCreator.java:360)
at com.appiancorp.dataexport.ExcelDocumentCreator.addSheetOrCopyExisting(ExcelDocumentCreator.java:305)
at com.appiancorp.dataexport.ExcelDocumentCreator.createOrCopyDocumentAndExportNewData(ExcelDocumentCreator.java:291)
... 17 more

Hi!, 

we have the same problem. 

In our case, the error occurs in the PRO enviroment but it works in test. 

Attached part of the log trace

Could you fix it?

Thanks!

251214260 [Appian Work Item - 78726 - execution02 : UnattendedJavaActivityRequest] ERROR com.appiancorp.process.engine.UnattendedJavaActivityRequest - An error occurred while executing activity: id=537648979, classname=com.appiancorp.process.runtime.activities.DataExportEntityExcelSmartService2
com.appiancorp.suiteapi.process.exceptions.SmartServiceException: An error occurred when attempting to write the document Tipos de petición para modificar 01_12_2020 14_34 CET. Please contact your system administrator for additional detils.
 at com.appiancorp.dataexport.ExcelDocumentCreator.createOrCopyDocumentAndExportNewData(ExcelDocumentCreator.java:296)