Facing issue in smart service: a!exportDataStoreEntityToExcel()

Even when used in Process Model and also from Interface, it is throwing the error "An error occurred when attempting to write the document _name & now(). Please contact your system administrator for additional details. (APNX-1-4505-056)"

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  • Hi

    Following my architect's advices, it looks like the problem came from an "issue" in the system setup. Indeed, it appears that to work fine, the exportDataStoreEntityToExcel method need some specific fonts.

    The solution (not fully validated yet) would be to run the following unix command:

    apt-get install fontconfig gnu-free-fonts

    Once the font installed, you'll need to restart the tomcat server.

    Please let me know if everything is fixed thanks to that,