Even when used in Process Model and also from Interface, it is throwing the error "An error occurred when attempting to write the document _name & now(). Please contact your system administrator for additional details. (APNX-1-4505-056)"
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hi,
We have the same problem. In our case, the error occurs in the PRO environment but it works in test. Attached log trace. Could you fix it?251214260 [Appian Work Item - 78726 - execution02 : UnattendedJavaActivityRequest] ERROR com.appiancorp.process.engine.UnattendedJavaActivityRequest - An error occurred while executing activity: id=537648979, classname=com.appiancorp.process.runtime.activities.DataExportEntityExcelSmartService2com.appiancorp.suiteapi.process.exceptions.SmartServiceException: An error occurred when attempting to write the document Tipos de petición para modificar 01_12_2020 14_34 CET. Please contact your system administrator for additional detils. at com.appiancorp.dataexport.ExcelDocumentCreator.createOrCopyDocumentAndExportNewData(ExcelDocumentCreator.java:296) at com.appiancorp.dataexport.DocumentCreator.exportDocument(DocumentCreator.java:260) at com.appiancorp.dataexport.DataExportCore.run(DataExportCore.java:96) at com.appiancorp.process.runtime.activities.DataExportEntityExcelSmartService2.run(DataExportEntityExcelSmartService2.java:65) at com.appiancorp.process.runtime.framework.DefaultActivityExecutor$1.call(DefaultActivityExecutor.java:129) at com.appiancorp.process.runtime.framework.DefaultActivityExecutor$1.call(DefaultActivityExecutor.java:125) at com.appiancorp.common.ContextClassLoaderSwitcher.runInContext(ContextClassLoaderSwitcher.java:25) at com.appiancorp.process.runtime.framework.DefaultActivityExecutor.execute(DefaultActivityExecutor.java:125) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.execute(UnattendedJavaActivityRequest.java:83) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.execute0(UnattendedJavaActivityRequest.java:55) at com.appiancorp.process.engine.ContinuationRequest.executeOuter(ContinuationRequest.java:71) at com.appiancorp.process.engine.ContinuationRequest.execute(ContinuationRequest.java:100) at com.appiancorp.process.workpoller.UnattendedRequestHandlerBean.onMessage(UnattendedRequestHandlerBean.java:36) at com.appiancorp.process.workpoller.WorkItem.run(WorkItem.java:84) at org.springframework.jca.work.SimpleTaskWorkManager$DelegatingWorkAdapter.run(SimpleTaskWorkManager.java:239) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748)Caused by: java.lang.NullPointerException at sun.awt.FontConfiguration.getVersion(FontConfiguration.java:1264) at sun.awt.FontConfiguration.readFontConfigFile(FontConfiguration.java:219) at sun.awt.FontConfiguration.init(FontConfiguration.java:107) at sun.awt.X11FontManager.createFontConfiguration(X11FontManager.java:774) at sun.font.SunFontManager$2.run(SunFontManager.java:431) at java.security.AccessController.doPrivileged(Native Method) at sun.font.SunFontManager.<init>(SunFontManager.java:376) at sun.awt.FcFontManager.<init>(FcFontManager.java:35) at sun.awt.X11FontManager.<init>(X11FontManager.java:57) at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45) at java.lang.reflect.Constructor.newInstance(Constructor.java:423) at java.lang.Class.newInstance(Class.java:442) at sun.font.FontManagerFactory$1.run(FontManagerFactory.java:83) at java.security.AccessController.doPrivileged(Native Method) at sun.font.FontManagerFactory.getInstance(FontManagerFactory.java:74) at java.awt.Font.getFont2D(Font.java:491) at java.awt.Font.canDisplayUpTo(Font.java:2064) at java.awt.font.TextLayout.singleFont(TextLayout.java:470) at java.awt.font.TextLayout.<init>(TextLayout.java:531) at org.apache.poi.ss.util.SheetUtil.getDefaultCharWidth(SheetUtil.java:273) at org.apache.poi.xssf.streaming.AutoSizeColumnTracker.<init>(AutoSizeColumnTracker.java:117) at org.apache.poi.xssf.streaming.SXSSFSheet.<init>(SXSSFSheet.java:82) at org.apache.poi.xssf.streaming.SXSSFWorkbook.createAndRegisterSXSSFSheet(SXSSFWorkbook.java:684) at org.apache.poi.xssf.streaming.SXSSFWorkbook.createSheet(SXSSFWorkbook.java:705) at com.appiancorp.dataexport.ExcelDocumentCreator.addSheet(ExcelDocumentCreator.java:360) at com.appiancorp.dataexport.ExcelDocumentCreator.addSheetOrCopyExisting(ExcelDocumentCreator.java:305) at com.appiancorp.dataexport.ExcelDocumentCreator.createOrCopyDocumentAndExportNewData(ExcelDocumentCreator.java:291) ... 17 more