We are using SFTP smart service to send a file, I am getting following error

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 INFO  [stdout] (Appian Work Item - 10277 - ProcessExec00 : UnattendedJavaActivityRequest) com.appiancorp.suiteapi.process.exceptions.SmartServiceException: userMsg[error.file_transfer=Error copying the Appian document /u1/apps/appian/_admin/accdocs3/63620/10034414.xml to Web_Direct_UAT/WD-005002-003349-v1.xml on the remote server. See application server log for more details.]

INFO  [stdout] (Appian Work Item - 10277 - ProcessExec00 : UnattendedJavaActivityRequest) 2018-01-05 23:39:45,155 [Appian Work Item - 10277 - ProcessExec00 : UnattendedJavaActivityRequest] ERROR com.appiancorp.process.engine.UnattendedJavaActivityRequest - An error occurred while executing activity: id=45566, classname=com.botw.cmpo.plugins.sftp.SFTPSmartService

 

Did anyone face this issue, please help!

 

Thanks

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  • Enable debug log for the plugin if it's not already there. It may help debug the issue. Add add this line in <APPIAN_HOME>/ear/suite.ear/resources/appian_log4j.properties

    log4j.logger.com.botw.cmpo.plugins.sftp=DEBUG

    It can be added anywhere but for better organizing add it under Plugin loggers. No restart needed it may take 120 seconds or more depending on the configuration before it gets pickup.

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  • Enable debug log for the plugin if it's not already there. It may help debug the issue. Add add this line in <APPIAN_HOME>/ear/suite.ear/resources/appian_log4j.properties

    log4j.logger.com.botw.cmpo.plugins.sftp=DEBUG

    It can be added anywhere but for better organizing add it under Plugin loggers. No restart needed it may take 120 seconds or more depending on the configuration before it gets pickup.

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