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We are using SFTP smart service to send a file, I am getting following error

srivallin
Certified Lead Developer

 INFO  [stdout] (Appian Work Item - 10277 - ProcessExec00 : UnattendedJavaActivityRequest) com.appiancorp.suiteapi.process.exceptions.SmartServiceException: userMsg[error.file_transfer=Error copying the Appian document /u1/apps/appian/_admin/accdocs3/63620/10034414.xml to Web_Direct_UAT/WD-005002-003349-v1.xml on the remote server. See application server log for more details.]

INFO  [stdout] (Appian Work Item - 10277 - ProcessExec00 : UnattendedJavaActivityRequest) 2018-01-05 23:39:45,155 [Appian Work Item - 10277 - ProcessExec00 : UnattendedJavaActivityRequest] ERROR com.appiancorp.process.engine.UnattendedJavaActivityRequest - An error occurred while executing activity: id=45566, classname=com.botw.cmpo.plugins.sftp.SFTPSmartService

 

Did anyone face this issue, please help!

 

Thanks

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  • 0
    Hello Srivallin,

    the first things I see is the following:
    try to use some full path "/some/path/Web_Direct_UAT/WD-005002-003349-v1.xml" and or the temp folder "/tmp/Web_Direct_UAT/WD-005002-003349-v1.xml" for testing purposes.
    Later you take care of the permissions on the user you are using.

    But it is a fact that you need to check the connectivity. are you in the cloud?

    Hope this helps,
    Jose
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  • 0
    Hello Srivallin,

    the first things I see is the following:
    try to use some full path "/some/path/Web_Direct_UAT/WD-005002-003349-v1.xml" and or the temp folder "/tmp/Web_Direct_UAT/WD-005002-003349-v1.xml" for testing purposes.
    Later you take care of the permissions on the user you are using.

    But it is a fact that you need to check the connectivity. are you in the cloud?

    Hope this helps,
    Jose
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