Pdf from docs issue

Hi,

I have a doc template with some dynamic paragraphs and a static image. The process takes the doc template and generates the word document with appropriate values. This word document then gets converted into pdf using pdf from doc plugin. 

Recently, I just replaced the existing image in the word template with a new image and uploaded the updated version of the template. The system is generating the word document using the updated word template correctly, however while converting it to pdf, the image is missing.

Any idea what this could be? Do I need to configure any properties in the template so the image is reflected?

Thanks in advance!

Parents
  • Hi ankitab,

    We have faced the same issue when converting into the pdf from word, what is happening is when you are trying to convert into the PDF basically it is not missed it is not aligned properly into the PDF template. it would have been gone towards the extreme right of PDF of extreme left of the PDF.

    For this what you can do is try creating a small image first, at the same place or click enter on your Word Doc and then past the image, based on the alignment of the image it will be populating properly. you need to do some trial and error ways to figure out the perfect place where you want the image.

Reply
  • Hi ankitab,

    We have faced the same issue when converting into the pdf from word, what is happening is when you are trying to convert into the PDF basically it is not missed it is not aligned properly into the PDF template. it would have been gone towards the extreme right of PDF of extreme left of the PDF.

    For this what you can do is try creating a small image first, at the same place or click enter on your Word Doc and then past the image, based on the alignment of the image it will be populating properly. you need to do some trial and error ways to figure out the perfect place where you want the image.

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