Pdf from docs issue

Hi,

I have a doc template with some dynamic paragraphs and a static image. The process takes the doc template and generates the word document with appropriate values. This word document then gets converted into pdf using pdf from doc plugin. 

Recently, I just replaced the existing image in the word template with a new image and uploaded the updated version of the template. The system is generating the word document using the updated word template correctly, however while converting it to pdf, the image is missing.

Any idea what this could be? Do I need to configure any properties in the template so the image is reflected?

Thanks in advance!

Parents
  • Hello,

    Did you try to reload the process model, re-open the word template process and do the same with the pdf convertor? I had similar problems with Word templates when updating new versions, remapping had work for me most of the times.

    Best,

    Manuel

Reply
  • Hello,

    Did you try to reload the process model, re-open the word template process and do the same with the pdf convertor? I had similar problems with Word templates when updating new versions, remapping had work for me most of the times.

    Best,

    Manuel

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