Hello,
It is not the first time I do that but today I cannot download a plugin. I always receive an authentication error: "Authentication failed. Please check your credentials and try again". I'm well connected with the new connection way with 2 factors identification. Have you the same issue ?
Regards
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I have the same Issue:
{"resource":"\/suite\/rest\/a\/content\/latest\/isBCLGOdlMUpdGVqW3KCvlJ3bZ6d_hLmtPbXFIlLc4DByT0PqjU_6GpmS8W\/o","error":"APNX-1-4187-000","message":"Authentication failed. Please check your credentials and try again.","title":"An Error Has Occurred"}Does anybody has a solution for this?-> I am loggedin via two factor authentication (code via SMS and password).Any ideas?
{"resource":"\/suite\/rest\/a\/content\/latest\/isBCLGOdlMUpdGVqW3KCvlJ3bZ6d_hLmtPbXFIlLc4DByT0PqjU_6GpmS8W\/o","error":"APNX-1-4187-000","message":"Authentication failed. Please check your credentials and try again.","title":"An Error Has Occurred"}
I just tried myself and get a similar error in Firefox formatted as follows:
When I have time I might try playing around with in-browser functionality like clearing cache / cookies / re-logging-in, and see if that seems to have any effect.
I did already with edge and chrome browser including different networks, incognito mode, cache clearing and so on.
Nothing. I contacted appian support. They suggested clearing cookies etc. They took my test results and fowarded it to their team.
Thanks, good to verify it's not isolated to one user / one browser / etc. I feel like there are still some issues they need to work out with the new MFA login system (like, how do i get back to my MFA settings / configure additional methods / change which method gets used by default / etc?)
I have the same opinion here. The moment i got some updates from support, I will share it here. I will update them, that a second user can confirm it for firefox.