I have deployed process management utilities in that, I used to configure pause process in the process model to pause the process instance, but i'm fail to achieve expected output can any one help me like how to configure pause process.
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Can you share the configuration you have done?
And what is the exact problem you are facing with that?
I am very interested in the actual use case. Why do you pause a process?
its our requirement to pause the process instance using related action
Hi Sandhya, Can you let us know what is the issue you are facing to troubleshoot the problem.
My actual task is to pause the process instance with the help of related action, and also the same user resume that process instance with different related action, I came across the smart services called as pause process, resume process and i have tried configuring the pause process but it didn't pause the process instance.
Sure, but IMHO, pausing a process instance is not something I recommend doing in Appian.
i am still not clear why you have to pause an instance but are you passing the right process instance id while configuring pause process smart service. I just tried in my environment and it worked well.
So we have to guess why the instance didn't pause ?!?
How you are passing the process instance id to the node?
Did you set the Dry Run input of the smart service node to False?
How you can be sure that by the time you are trying to pause the instance it is not completed already?
can we pause the currently running process instance?
yes we can , As you are using Pause process smart service, then you would need to pass process instance ids as input in this node and you would need to set "Dry Run" as false.