Hi, I am using a smart service (convert Doc to PDF activity) to convert the emai

sankethv over 10 years ago

Hi, I am using a smart service (convert Doc to PDF activity) to convert the email content data (stored the Content output into a Document) to PDF. It was working properly and generating the PDF. After few weeks when I tested it, I am seeing null value for the document which I am not able to comprehend. What should I do to get the value in the Document which was working perfectly normal?...

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0 Eduardo Fuentes
Appian Employee
over 10 years ago

Reproduce and review, if using JBoss, the <JBOSS_HOME>\\standalone\\log\\server.log file, if there's an exception while creating the document it should be there. Reproduce as many times as necessary while monitoring that log.
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0 sureshkg over 10 years ago

Which smart service you are using, if you are using Any doc to PDF then check for open office port whether it is running or not otherwise as Eduardo said check for logs...
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0 sankethv over 10 years ago

Started working after removing the existing one and used new ones. Thanks for the inputs
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0 ramakg
A Score Level 1
over 9 years ago

where can I download the "convert Doc to PDF activity" smart service?
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0 Eduardo Fuentes
Appian Employee
over 9 years ago

forum.appian.com/.../Dynamic Document Generator
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