Hi. We are generating documents using the Word Doc from Template Smart Service,

olivierd over 9 years ago

Hi. We are generating documents using the Word Doc from Template Smart Service, then converting to PDF using the plugin Any Document to PDF. Unfortunately we are facing a format issue: the Word documents generated are without hyphenation (we believe due to Protected View) and therefore the PDF service generate them without hyphenation too. It causes issue as documents format is important in our use case (hyphenation and Justify alignments). Could you please advice? Is there a solution to somehow deactivate Protected View in Appian? Or configure the Open Office service used for the PDF conversion to do it? Thanks in advance....

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0 Mike Schmitt
Certified Lead Developer
over 9 years ago

Could you perhaps give more detail on what you mean when you say the word documents generated "without hyphenation"? Are you saying that you're passing hyphens into the template replacement fields and they're being stripped out, or...?
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0 olivierd over 9 years ago

Thanks for your answer, actually when you use Word templates with hyphenation it is ignored when generated to PDF. Attached a simple Word doc (no replacement fields) and how it come when converted to PDF by Appian plugin. All hyphens (e.g.: line 4) are gone.
Test.docx
Test.pdf
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0 Mike Schmitt
Certified Lead Developer
over 9 years ago

Ah, I understand. However when I open your sample converted PDF in adobe reader it appears to me that the hyphens are there, unless the issue is something else that i'm missing. Example: screencast.com/.../IYDbrVptDzb
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0 olivierd over 9 years ago

Those at the end of lines are missing, example attached
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0 Mike Schmitt
Certified Lead Developer
over 9 years ago

Ok I understand - though I should note that when I open your docx file in Word, the word "development" does not wrap around as in your screenshot, it appears all on the next line exactly as in your PDF.

I would note also that the hyphen in "de- velopment" when it wraps to a new line is not actually a component of the text but instead added by whatever program renders the text for onscreen display, and therefore will depend totally on the parameters of how the text is displayed. In other words it seems to me that it's enough of a Dynamic element that you shouldn't necessarily count on it to appear in a converted PDF.
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0 olivierd over 9 years ago

Ok I see, thanks for your help.
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