Hi, We are using the 'Receive file over FTP' smart service o

borisb

A Score Level 1

over 8 years ago

Hi,

We are using the 'Receive file over FTP' smart service of the SFTP Smart Services Plug-in but we keep getting the error message "FILE_NOT_FOUND". The file we are referring to exists on the ftp location. When we use the ‘Receive files in folder over FTP’ smart service we do receive the file including all the other files in this location.
How should we set the remote file URL parameter for the ‘Receive file over FTP’ smart service? We have tried a lot of different ways already without success.

We would expect the following since it is asking for a Full URL but this is not working.
=”server/.../file.extension”

What should the remote file URL look like? Does anyone have an example?

Discussion posts and replies are publicly visible

Parents

0 Dan Lluhi
Certified Lead Developer
over 8 years ago

Hi, in our application we use ="/folder/file.extension".

I do remember we ran into a similar issue where we would get an error when using 'Receive file over FTP', but using 'Receive files in folder over FTP' worked fine. We ended up opening a support case and found that there was a small bug in the 'Receive file over FTP' plugin where a comparison was being made with '=' instead of '=='. After ACS deployed the new version of the plugin, the smart service started working.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Reply

0 Dan Lluhi
Certified Lead Developer
over 8 years ago

Hi, in our application we use ="/folder/file.extension".

I do remember we ran into a similar issue where we would get an error when using 'Receive file over FTP', but using 'Receive files in folder over FTP' worked fine. We ended up opening a support case and found that there was a small bug in the 'Receive file over FTP' plugin where a comparison was being made with '=' instead of '=='. After ACS deployed the new version of the plugin, the smart service started working.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Children

No Data