Appian 16.1 on cloud. Virus scan for uploaded files. I have gone thr

sathishkumars over 8 years ago

Appian 16.1 on cloud. Virus scan for uploaded files.

I have gone through some of the forum entries and the related ones date back to 2012. So I would like to know the latest on this.

No out-of-the-box antivirus integration is available to scan files while uploading them. We can create a plugin to achieve this by using a virus scan utility that has a Java API (like Symantec ScanEngine - SSE). But my query is if this is feasible for cloud applications as well ? Because my assumption is that Appian server should have SSE running all times and a default port needs to be open through the firewall to allow communication with the scan engine. But Appian does not allow any third party software to be installed/run on cloud servers ! Any thoughts/suggestions on how to virus scan for uploaded files for applications hosted on Appian cloud ?

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0 Eduardo Fuentes
Appian Employee
over 8 years ago

Cloud instances are subject to virus scanning. Customers are alerted about any virus identified in their instances.

That is correct, you cannot install any third party software, so unless your smart service uses an API and connects to the outside world to process the scan without any software being installed in the Cloud environment, it will not be allowed.
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0 sathishkumars over 8 years ago

Thanks Eduardo. Will surely look into "smart service with an API that connects to the outside world to process the scan". I was informed by Appian Product Team that virus scanning is done on cloud servers once a day ! But our Security Team is not happy with this and want to deny further processing/upload of doc as soon as a malicious doc is uploaded/attached.
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0 nikolaosm over 8 years ago

Hello Eduardo, I also have a question about this. OK. Suppose that the antivirus blocks the virus after it is uploaded inside the appian documents folders. Someone can still upload .exe, .bat, .cmd, .com, .sh etc extensions can you somehow instruct Appian to limit the file types permitted?
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0 Eduardo Fuentes
Appian Employee
over 8 years ago

You cannot prevent those extensions from being uploaded. You can only delete them immediately after the upload inside a process by checking their extension assuming most of your files make it to Appian via a form.

Note that we have shared your use case with our Product Management Team for this enhancement to be considered.

Eduardo Fuentes
Appian Cloud and Community Services
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0 Eduardo Fuentes
Appian Employee
over 8 years ago

It's not possible to limit the type of files to be uploaded to the News Feed at the moment.
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0 Bhavana P
A Score Level 2
over 4 years ago in reply to Eduardo Fuentes

Eduardo, can we install software for on-premise or is there a default virus scan that is being carried out on latest Appian versions.
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