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I ran a health check for our DEV environment using the updated health check plug
judym598
Certified Senior Developer
over 8 years ago
I ran a health check for our DEV environment using the updated health check plugin and new Health Check Application and the process failed at the 'Request Data Analysis' node. I followed the instructions in the documentation re: updating the constant (only needed to change the one that indicates this is a cloud account) and created the third party credentials using my forum account (and tested the connection). I manually started the health check and used the existing file (i.e., I did not extract anything). The data (zip) file is large (220,025 KB) but they usually are. The message I got said the problem was: "The amount of time allocated for the completion of an unattended activity was insufficient to allow the activity to complete." Recommended action: Contact the System Administrator to increase the allocated time and resume or cancel the task.
Should I manually change this value? If it failed in our DEV environment, I'm afraid we'll run into thi...
OriginalPostID-214481
OriginalPostID-214481
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Tom Ryan
Appian Employee
over 8 years ago
It sounds like in this instance the issue was only the timeout of the Request Data Analysis node. Since the Health Check application uploads the data to Forum, it could be that there was higher load than normal on Forum (eg a lot of health checks being submitted at the same time), which caused the node to time out. With this in mind it should be safe to re-start the node if this happens again. Alternatively, you can upload the data to Forum manually as per the docs:
forum.appian.com/.../Appian_Health_Check.html
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Tom Ryan
Appian Employee
over 8 years ago
It sounds like in this instance the issue was only the timeout of the Request Data Analysis node. Since the Health Check application uploads the data to Forum, it could be that there was higher load than normal on Forum (eg a lot of health checks being submitted at the same time), which caused the node to time out. With this in mind it should be safe to re-start the node if this happens again. Alternatively, you can upload the data to Forum manually as per the docs:
forum.appian.com/.../Appian_Health_Check.html
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