I am using the plugin #AdvancedCallWebService. I am recieving the error "co

mattj over 8 years ago

I am using the plugin #AdvancedCallWebService. I am recieving the error "com.appiancorp.suiteapi.common.exceptions.AppianRuntimeException: com.appiancorp.suiteapi.common.exceptions.AppianException: This plug-in [advancedcallwebservice] is not registered to access secured values for the given external system key [scs.username.token]. Check the external system’s plug-ins list in the Administration Console. (APNX-1-4229-003)" Does anyone have any ideas about this error? I have set the Service Authentication to "={action: "USERNAME_TOKEN_NO_PASSWORD",usernameTokenSystemKey:"scs.username.token"}"

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0 chetany
A Score Level 1
over 8 years ago

As mentioned by Sikhivahan, this is likely an issue with the plugin not having access to the External key which is defined in Admin console under Third Party credentials. Navigate to /suite/admin on your Appian environment. Go to Third Party Credentials. Find the external key store that you are using. Check if it contains a property for "username".

If you have not created a secure credentials store, then you need to create it. It should have username and password as fields in it.

I also checked the instructions for Advanced Call Web Service(forum.appian.com/.../o).

The PDF mentions that if you have set USERNAME_TOKEN_NO_PASSWORD, then no password property is needed. But, you still need the "username" field set as property in the secure credentials store that you create.
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0 chetany
A Score Level 1
over 8 years ago

As mentioned by Sikhivahan, this is likely an issue with the plugin not having access to the External key which is defined in Admin console under Third Party credentials. Navigate to /suite/admin on your Appian environment. Go to Third Party Credentials. Find the external key store that you are using. Check if it contains a property for "username".

If you have not created a secure credentials store, then you need to create it. It should have username and password as fields in it.

I also checked the instructions for Advanced Call Web Service(forum.appian.com/.../o).

The PDF mentions that if you have set USERNAME_TOKEN_NO_PASSWORD, then no password property is needed. But, you still need the "username" field set as property in the secure credentials store that you create.
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