IDP vs Document Extraction Smart Services

Hello,

Recently I was provided with a requirement to extract certain data from PDF documents. The PDF documents should be extracted from a common mailbox and then few data available within the documents will have to be extracted automatically and stored in a database table. The whole process should be automated and there should not be any manual activity present within this process apart from reconciliations if any. 

After going through the documentation, I came across the inbuilt application IDP and the basic Document Extraction smart services which can perform the data extraction task. As IDP requires some manual activity, I prefer document extraction services as a better option for this requirement.

Can use Appian RPA to automate the steps required in using IDP to achieve this functionality ? Is this a better option than using the smart services ? Please suggest the best way of achieving this requirement. 

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  • 0
    Certified Senior Developer

    Hello Deepak,
    to simplify this a bit:
    RPA is meant to execute tasks in the system like you configured it in advance, not to develop or customize features or functionality.
    RPA, IDP or a plain basic appian process needs to be set up at first.
    -> so would not recommend to use RPA to train or customize the IDP set up.
    And it is not quite true that IDP requires a manual action every time.
    You have to train the IDP AI in the first couple of dozens/hundreds of documents, but after that, if the document structures stays basically the same, the rate of recognition is increasing and no further manual steps should ne required if the process is set up properly.

    Kind regards,
    Richard

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  • 0
    Certified Senior Developer

    Hello Deepak,
    to simplify this a bit:
    RPA is meant to execute tasks in the system like you configured it in advance, not to develop or customize features or functionality.
    RPA, IDP or a plain basic appian process needs to be set up at first.
    -> so would not recommend to use RPA to train or customize the IDP set up.
    And it is not quite true that IDP requires a manual action every time.
    You have to train the IDP AI in the first couple of dozens/hundreds of documents, but after that, if the document structures stays basically the same, the rate of recognition is increasing and no further manual steps should ne required if the process is set up properly.

    Kind regards,
    Richard

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