Skip to main content
nikkheelm0001
New Participant
Apr 25, 2022 6:58 AM UTC
Question

how to disable account creation email by using add user smart service?

Hi All,

I am using add user smart service and when the user is created user should not receive any account creation email 

How can we disable 

6 replies

richardm900458
richardm900458
Inspiring
Apr 25, 2022 7:02 AM UTC

Hello nikkheelm,

check the documentation:
https://docs.appian.com/suite/help/22.1/Add_User_Smart_Service.html
There should be a boolean value called "sendAccountCreationEmail". -> set it to false()

kind regards,

Richard

nikkheelm0001Author
New Participant
Apr 25, 2022 7:08 AM UTC

Hi Richard Michaelis,

We are using 20.1 version there is no such option in this version 

richardm900458
richardm900458
Inspiring
Apr 25, 2022 7:12 AM UTC

Then you cannot disable it. Its a pain, but sadly its like that.

Besides that: I really recommend updating your version.
Regarding support and as you experience it, new functionality. 20.1. is officially not supported any more.
https://docs.appian.com/suite/help/22.1/Product_Release_History.html

Terms & ConditionsAccessibility statement