how to disable account creation email by using add user smart service?

Hello nikkheelm,

check the documentation:
https://docs.appian.com/suite/help/22.1/Add_User_Smart_Service.html
There should be a boolean value called "sendAccountCreationEmail". -> set it to false()

kind regards,

Richard

Hi Richard Michaelis,

We are using 20.1 version there is no such option in this version 

Then you cannot disable it. Its a pain, but sadly its like that.

Besides that: I really recommend updating your version.
Regarding support and as you experience it, new functionality. 20.1. is officially not supported any more.
https://docs.appian.com/suite/help/22.1/Product_Release_History.html

Thank you 

Hi,

I think we have a plugin available in Appmarket  to create new user. Using this plugin you can avoid send email notifications when creating a new account. 

Take a look an this plugin https://community.appian.com/b/appmarket/posts/user-and-group-management-application

but then again, you got maintainbility issues of you try to update etc. 
I recommend using as view plugins asyou can and more rely on standard appian functions whenever possible

but then again, you got maintainbility issues of you try to update etc. 
I recommend using as view plugins asyou can and more rely on standard appian functions whenever possible