Appian Community
Site
Search
Sign In/Register
Site
Search
User
DISCUSS
LEARN
SUCCESS
SUPPORT
Documentation
AppMarket
More
Cancel
I'm looking for ...
State
Not Answered
Replies
8 replies
Subscribers
4 subscribers
Views
2538 views
Users
0 members are here
Share
More
Cancel
Related Discussions
Home
»
Discussions
»
Process
Wondering if anyone else is having this issue. We are on version 7.9. Some of
lesliem
over 9 years ago
Wondering if anyone else is having this issue. We are on version 7.9. Some of the time, when I open a running or paused process model to monitor the process, the application will close the other process model windows I have open. In the past I could have multiple windows open at the same time, using the tabs to get to the other process.
OriginalPostID-154613
OriginalPostID-154613
Discussion posts and replies are publicly visible
0
Eduardo Fuentes
Appian Employee
over 9 years ago
Will it close them or will hang when opening the modeler forcing you to close it manually and opening the new instance to monitor again?
Cancel
Vote Up
0
Vote Down
Sign in to reply
Verify Answer
Cancel
0
lesliem
over 9 years ago
If you haven't saved the open processes it will ask if you want to leave the page. If there aren't any changes in the open processes it just closes them to open the monitored process.
Cancel
Vote Up
0
Vote Down
Sign in to reply
Verify Answer
Cancel
0
Eduardo Fuentes
Appian Employee
over 9 years ago
To my knowledge this will only happen if you try to open models/processes from environment B while the Process Modeler from environment A is open.
Cancel
Vote Up
0
Vote Down
Sign in to reply
Verify Answer
Cancel
0
lesliem
over 9 years ago
I just tested it, if I have a process open from environment A and open another process model to monitor in environment A the first process model closes.
Cancel
Vote Up
0
Vote Down
Sign in to reply
Verify Answer
Cancel
0
Chris
over 9 years ago
I can verify I also noticed this issue in /design when opening process models from 2 different applications (same tab/session of IE). If the models are in the same application, they will open in separate tabs - if I switch applications and attempt to open another process model, the Process Modeler will hang. The issue does not seem to be present in /designer for me.
Cancel
Vote Up
0
Vote Down
Sign in to reply
Verify Answer
Cancel
0
Eduardo Fuentes
Appian Employee
over 9 years ago
By "different applications" you mean, different environments/urls, right?
Cancel
Vote Up
0
Vote Down
Sign in to reply
Verify Answer
Cancel
0
Chris
over 9 years ago
Same environment, same tab - if I am in /design and open a process model, then navigate "back to all applications" and choose a different application in the same browser/environment/tab, and attempt to open a second process model, the process modeler window will change to a white screen with the "Appian Process Modeler" loading window and hang there forever.
Cancel
Vote Up
0
Vote Down
Sign in to reply
Verify Answer
Cancel
0
Chris
over 9 years ago
In working with Andre today we determined this is session context related functionality that has been around for some time. In /designer, the process modeler will prompt/close if you are in a separate tab or if you have refreshed your current tab using F5, etc - however models opened in the same tab/session context should open in a tabular format in the modeler. In /design, when you navigate between applications session context is updated thus causing the modeler to close/hang when a new model is opened on top of a previously opened model.
Cancel
Vote Up
0
Vote Down
Sign in to reply
Verify Answer
Cancel