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Question for the group. We are looking to create what we call a "watchers&
mikec
over 10 years ago
Question for the group. We are looking to create what we call a "watchers" process. Example: I have a process that allows a user to generate a work request. This request can be accessed, edited, add notes to it, change status, attach documents, etc. It is basically a work ticket. On many occasions the requestor wants other users to be able to "watch" the progress of this ticket. For example, if a new note is added to the request then have an email generated to everyone that is on the "watchers list" that a new note has been added to work request #34. These watchers can be added at any time to a request by anyone that has privileges. So the criteria we are looking for is as follows:
- All watchers are in the Appian system - so we can use the user field to find and select users
- Anytime a "work request is opened" a user should be able to add a user to the watchers list
- A watchers list is specific to the work request so there ...
OriginalPostID-92692
OriginalPostID-92692
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venkats533
over 10 years ago
my quick comment is how many potential tickets per day (so that many groups per day gets created). How do we remove these groups in timely manner. Too many groups associated to any user will make login time for that user that much longer.
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venkats533
over 10 years ago
my quick comment is how many potential tickets per day (so that many groups per day gets created). How do we remove these groups in timely manner. Too many groups associated to any user will make login time for that user that much longer.
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