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Hi, clicking on the task i am seeing this error message, what might be th
nimishan
over 10 years ago
Hi,
clicking on the task i am seeing this error message, what might be the issue with? "There was a problem retrieving the task. This task has already been completed".
...
OriginalPostID-111653
OriginalPostID-111653
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Eduardo Fuentes
Appian Employee
over 10 years ago
Please do the following:
0. Verify the issue is not that you're clicking twice in the submit button just like Ramesh is suggesting. If the task is indeed submitted and removed from your tasks list then probably this error occurs because of multiple clicks on the submit button.
1. If this environment has a dual gateways configuration please ask your Administrator to verify that the checkengine output shows 2/2 Okay for all the engines.
2. To make sure the reports are showing the right information and that there's no issue with the reporting engine (Analytics) ask your Administrator to re-create Analytics (she should know how to do this already) to see if the issue is resolved.
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Eduardo Fuentes
Appian Employee
over 10 years ago
Please do the following:
0. Verify the issue is not that you're clicking twice in the submit button just like Ramesh is suggesting. If the task is indeed submitted and removed from your tasks list then probably this error occurs because of multiple clicks on the submit button.
1. If this environment has a dual gateways configuration please ask your Administrator to verify that the checkengine output shows 2/2 Okay for all the engines.
2. To make sure the reports are showing the right information and that there's no issue with the reporting engine (Analytics) ask your Administrator to re-create Analytics (she should know how to do this already) to see if the issue is resolved.
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