Hi,
overview :
1. I am sending a email to process model and store the data's in pv
2. With the use of (Create Eml File from OOTB Poller) smart service generating a document in EML format
3. In classify email AI - passing the generated document as input.
I am getting an error saying " The user does not have permission to view document " in classify email
All objects(AI,process model,document folder) have Admin access
Also the generated doc from step 2 is showing "not in the application" but it is in document folder within the application
Pla suggest a solution to resolve this.
Thanks in Advance
Discussion posts and replies are publicly visible
Did you check that the user running the process has access to that folder? In your case, where the process is started by the incoming email, this would be the anonymous user. So you would have to provide access to that folder to everybody.
Thanks Stefan Helzle . I found the issue, as you said it is anonymous user. So, I made the Default security as "viewer" for AI. It's working now.
Keep in mind that this might be a security issue. Giving access to everybody is generally no good idea. Even if I just suggested it.
Sure, Thanks.