Hi,
overview :
1. I am sending a email to process model and store the data's in pv
2. With the use of (Create Eml File from OOTB Poller) smart service generating a document in EML format
3. In classify email AI - passing the generated document as input.
I am getting an error saying " The user does not have permission to view document " in classify email
All objects(AI,process model,document folder) have Admin access
Also the generated doc from step 2 is showing "not in the application" but it is in document folder within the application
Pla suggest a solution to resolve this.
Thanks in Advance
Discussion posts and replies are publicly visible
Did you check that the user running the process has access to that folder? In your case, where the process is started by the incoming email, this would be the anonymous user. So you would have to provide access to that folder to everybody.
Thanks Stefan Helzle . I found the issue, as you said it is anonymous user. So, I made the Default security as "viewer" for AI. It's working now.
Keep in mind that this might be a security issue. Giving access to everybody is generally no good idea. Even if I just suggested it.
Sure, Thanks.
Lokesh How did you enable the Anonymous user on appian community
Hi in my case, I am trying to trigger process model from sending an email. If you are looking for the same, go to process model properties > general > enable the public events option.
What's the email id you have used. I tried triggering the mail but the instances is not starting. Email Id used - processmodel707@abcd.appian.community
But not able to receive mail
Stefan Helzle please suggest is there any need to enable anonymous user access for starting process with email, if yes how to do that.
processmodel(id or uuid)@environment.com
Environment- which environment you are using
Now it's working. I was trying to send email from my company mail. But found this doc
After this I tried with online temp mail servers to send mail. Now it's Woking fine and instance is getting triggered.
Context: Appian Online Course
Automate Your Business Tasks with AI Skills
Configure a Process Model with Email Classification
Step 3: Test Your Process
Error:
Classify Emails: The user does not have permission to view document [id=702260]
Stefan Helzle In order to resolve the above mentioned error, I'm trying to create a folder with everyone's access. When I create a new folder I am unable to change "Default (All Other Users)" permission, it's disabled for me (screenshot pasted below fyr).
Thanks & Regards,
Abdullah M. Mahboob