User does not have sufficient privileges because they are not in any role

gouravk over 8 years ago

Users are getting error while submitting the questionnaire in function 'queryruleexec': with the name of user who has created the function and error:- “ The user [xyz@brookfield.com] does not have sufficient privileges to perform the requested action because they are not in any role.”

What is the exact way to find out the location where function creator name exist and we are facing this error only when we disabled function creator's account.

BELOW is the exact error we are getting :-

ERROR ERROR:An error occurred while evaluating expression: =localize("en_US",tostring(rule!RT_createEmailSubjectNewTask(pv!GLOB_Property,pv!GLOB_Region,pv!GLOB_REIT,pv!RT_Template, pv!RT_AnswerHeader))) (Expression evaluation error in rule 'rt_getperiodbyid' (called by rules 'rt_createsurveydisplayname' > 'rt_createemailsubjectnewtask') at function 'queryruleexec': Error evaluating function 'queryruleexec' : The user [XYZ@brookfield.com] does not have ...

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0 gouravk over 8 years ago

...sufficient privileges to perform the requested action because they are not in any role.)
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0 shailendras593 over 8 years ago

Hi Gourav,

Have you set the security for the datastore? If yes, does the users fall in the security roles ?
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0 sonalk over 8 years ago

Hi Gourav,
Added to the above post, another trial could be the steps mentioned by Eduardo on the post shared below :
forum.appian.com/.../f-173357
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0 Eduardo Fuentes
Appian Employee
over 8 years ago

Just to complement what was suggested above, take a look at the solution here: forum.appian.com/.../kb-1027.html
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0 gouravk over 8 years ago

Thanks everyone for your response.
From your replies, i got a clue that this issue might be coming because of the option selected in the process - Run as whoever designed this process model.
As the person who have created the process is already left the organisation and his account is disabled and thats why we are getting above error.
Please confirm if i am wrong.
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0 Eduardo Fuentes
Appian Employee
over 8 years ago

Correct.

And possibly someone already re-activated the account but hasn't followed the steps from forum.appian.com/.../kb-1027.html to refresh the group membership.
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0 gouravk over 8 years ago

Eduardo :- I just wanted to confirm few things here :-
if I just re-activate the process creater's account then user's should be able to submit there questionaire properly right ? or i need to do something else for proper submission of there questionaire ? and please explain what do you mean by refresh the group membership here and how we can do that ?
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