Hello,
I am working with a record list that has both rich text image and rich text icons.It looks like the "Export to Excel" functionnality only exports rich text images' captions but does not export rich text icons' captions.
Has anyone encountered the same problem ?
I understand that it would be possible to use images everywhere instead of icons but it's not a satisfying workaround in my opinion because rich text icons are much more easy to manipulate.
Thank you for your feedback !
Discussion posts and replies are publicly visible
This seems like a potential oversight. It might be more complicated dealing with rich text, since in a single rich text cell there could potentially be many segments including different icons with their own captions... but it does seem like something should be exported. Hopefully someone from Appian engineering will see this and put it in their backlog if it isn't already.
Fneup
This is a good observation - I'd recommend you open a case with Appian support to report this and learn whether or not this is expected behavior.
Thank you Robert and Mike. I'll proceed with a case and come back to this post to give you the answer.
Hey there Fneup, was this case ever resolved by the Appian team? I have run into a similar issue in my work as well.
Is it possible that you have multiple rich text components within a single rich text display field? I believe you need a single rich text item / rich text icon in order for it to export correctly
Hello Brandon,
I did open a case and the answer was "Excel only supports one text style per cell. Therefore, styled text will only be exported accordingly if there is one styled text per cell. Cells with multiple styled text will export as unstyled text. In this case this field is an icon within a rich text display field, therefore has two styles to the cell."
I do understand that, as for today:
- it is not possible to use style icons in a record list AND to get their caption in the excel export.
- the only way to do so would be to use an image component and therefore it's not possible with a styled icon.