Hello,
I am working with a record list that has both rich text image and rich text icons.It looks like the "Export to Excel" functionnality only exports rich text images' captions but does not export rich text icons' captions.
Has anyone encountered the same problem ?
I understand that it would be possible to use images everywhere instead of icons but it's not a satisfying workaround in my opinion because rich text icons are much more easy to manipulate.
Thank you for your feedback !
Discussion posts and replies are publicly visible
Fneup
This is a good observation - I'd recommend you open a case with Appian support to report this and learn whether or not this is expected behavior.
Thank you Robert and Mike. I'll proceed with a case and come back to this post to give you the answer.
Hey there Fneup, was this case ever resolved by the Appian team? I have run into a similar issue in my work as well.
Is it possible that you have multiple rich text components within a single rich text display field? I believe you need a single rich text item / rich text icon in order for it to export correctly