KB-2016 Mobile FAQ

The purpose of this article is to provide answers to some of the common questions related to the Appian mobile app.

Table of Contents:

How can I create a custom branded mobile application?

Forum users can use the Mobile Branding site to create custom branded mobile applications. Please review the Custom Mobile Application documentation for more details.

What versions of the Appian mobile app are supported?

The Product Release History shows the supported versions for the Appian mobile app.

How do I enable diagnostic logging for the Appian mobile app?

KB-1754 details how to enable diagnostic logging for the Appian mobile app.

Does my mobile app version need to match my Appian version?

As mentioned in the Mobile Device documentation, the latest version of the Appian mobile app is always backward-compatible with previous Appian versions. However, the Appian version cannot be more than two versions higher than the mobile app.

For example, the mobile app can be on version 19.3 with Appian 18.3, or the mobile app can be on version 19.1 with Appian 19.3. However, the mobile app cannot be on version 18.4 with Appian 19.3.

How often is the Appian mobile app updated?

A new major version of the Appian mobile app is released at least once a quarter.

Affected Versions

This article applies to all versions of the Appian Mobile App.

Last Reviewed: November 2019

Related
Recommended