Advanced Rich Text Editor Connected System (Vuram)

Hi,

My developers are facing an issue which we don't know how to resolve - after enabling the connected system within RTE, and pasting some image inside it, every time we refresh the screen, a new copy of the image is being uploaded to the related Appian folder. Is there a way how to avoid it?

Thanks, Aleksandrs Sirotinskis

Hi aleksandarb0001,

On every refresh of the screen, the value of the component will be erased. So that the content will be gone and the component uploads the image as a new document to the Appian.

We have the uploaded document ids provided in the output. Using that move the uploaded document to the permanent folder and erase the existing documents in the uploaded folder.

Thank you for the response!

Hi ,

Thanks for bringing up this issue! When we analyzed we found that when we upload the images the docId is getting added, but when we try to paste the image the docId is not getting updated in the html content. We will fix this issue in the next version.

Hi naveeng,

I uploaded 3 images but getting only 2 docIds in the html text.
So may you please help me in this.
Thank you.

<p><img src="https://site/doc/ioBZxasdgxUO0BsNw0QInFaFGafb3RUn7RwSt1uhuIfFg2Fm2k3zvTq2lvbyHgXU_9I" data-docid="138302" data-name="mceclip4.png" /></p>
<p><img src="https://site/doc/ioBZxxUO0adgsdfgBsNw0aaQInFaFG3RU6sdahicQ1nmyrWY5YLZOo18Vcladb3tcIb4FJabU" data-docid="138303" data-name="mceclip5.png" /></p>
<p><img src="https://site/doc/ioBZxxUsdfbO0BsNw0sdbQInFaFG3RVJGSBvssXBe0ElH5u8asdsV60pAisZ8EDt_LYH_o" /></p>

Thank you for the response!

Hi ,

I would suggest a workaround for now that you can try. You will be able to find the document ids in the html text in each image tag, you can use regex to get those ids from the html text. Using that you can identify the removed images by comparing with the local!docIds. Meanwhile we will try to find a solution for this issue and update the plugin.

Thanks.

Hi ,

I would suggest a workaround for now that you can try. You will be able to find the document ids in the html text in each image tag, you can use regex to get those ids from the html text. Using that you can identify the removed images by comparing with the local!docIds. Meanwhile we will try to find a solution for this issue and update the plugin.

Thanks.

Thank you for the response!

Hi ,

Thanks for bringing up this issue! When we analyzed we found that when we upload the images the docId is getting added, but when we try to paste the image the docId is not getting updated in the html content. We will fix this issue in the next version.

Hi naveeng,

I uploaded 3 images but getting only 2 docIds in the html text.
So may you please help me in this.
Thank you.

<p><img src="https://site/doc/ioBZxasdgxUO0BsNw0QInFaFGafb3RUn7RwSt1uhuIfFg2Fm2k3zvTq2lvbyHgXU_9I" data-docid="138302" data-name="mceclip4.png" /></p>
<p><img src="https://site/doc/ioBZxxUO0adgsdfgBsNw0aaQInFaFG3RU6sdahicQ1nmyrWY5YLZOo18Vcladb3tcIb4FJabU" data-docid="138303" data-name="mceclip5.png" /></p>
<p><img src="https://site/doc/ioBZxxUsdfbO0BsNw0sdbQInFaFG3RVJGSBvssXBe0ElH5u8asdsV60pAisZ8EDt_LYH_o" /></p>

Thank you for the response!