Appian Usage Insights

Hi,

Could you please confirm whether this tool is compatible with Appian version 25.1? The documentation mentions compatibility with version 24.3.

However, I installed it on our DEV environment running version 25.1 and encountered the following issues:

Issue #1: Blank audited_login.csv File

• The audited_login.csv file in the data extraction ZIP package was blank.
• As a result, the process model "ALR Process Data Package" failed with the following error:

Error Details:

• Problem: An error occurred while executing an Activity Class.
• Details: The identifiers parameter cannot be null or empty.
• Recommended Action: Review and correct the activity class, then resume the process.
• Priority: High

To address this, I modified the process model to handle null lists. 

Issue #2: Foreign Key Constraint Error in ALR Analysis Process

• When attempting to run "Run Analysis" from the Collection Run tab, the ALR Analysis process fails.

Error Details:

• Issue: Error in the task "Execute Stored Procedure ALR_SP_POPULATE_USER_POTENTIAL_LICENSE_POOL".
• Problem: An error occurred while executing an Activity Class.
• Details:
  (conn=401006) Cannot add or update a child row: a foreign key constraint fails (LicenseTracking.ALR_USER_POTENTIAL_LICENSE_POOL, CONSTRAINT 'ALR_USER_POTENTIAL_LICENSE_POOL_ENTITY_LICENSE_POOL_ID_FK' FOREIGN KEY ('ENTITY_LICENSE_POOL_ID') REFERENCES 'ALR_ENTITY_LICENSE_POOL' ('ENTITY_LICENSE_POOL_ID'))
• Recommended Action: Examine and update the activity class to ensure valid foreign key references, then resume the process.
• Priority: High

FYI, backend database: MySQL on Appian Cloud.

I’m not sure how to resolve these issues and would appreciate your assistance. 

Hi,

Could you please confirm whether this tool is compatible with Appian version 25.1? The documentation mentions compatibility with version 24.3.

However, I installed it on our DEV environment running version 25.1 and encountered the following issues:

Issue #1: Blank audited_login.csv File

• The audited_login.csv file in the data extraction ZIP package was blank.
• As a result, the process model "ALR Process Data Package" failed with the following error:

Error Details:

• Problem: An error occurred while executing an Activity Class.
• Details: The identifiers parameter cannot be null or empty.
• Recommended Action: Review and correct the activity class, then resume the process.
• Priority: High

To address this, I modified the process model to handle null lists. 

Issue #2: Foreign Key Constraint Error in ALR Analysis Process

• When attempting to run "Run Analysis" from the Collection Run tab, the ALR Analysis process fails.

Error Details:

• Issue: Error in the task "Execute Stored Procedure ALR_SP_POPULATE_USER_POTENTIAL_LICENSE_POOL".
• Problem: An error occurred while executing an Activity Class.
• Details:
  (conn=401006) Cannot add or update a child row: a foreign key constraint fails (LicenseTracking.ALR_USER_POTENTIAL_LICENSE_POOL, CONSTRAINT 'ALR_USER_POTENTIAL_LICENSE_POOL_ENTITY_LICENSE_POOL_ID_FK' FOREIGN KEY ('ENTITY_LICENSE_POOL_ID') REFERENCES 'ALR_ENTITY_LICENSE_POOL' ('ENTITY_LICENSE_POOL_ID'))
• Recommended Action: Examine and update the activity class to ensure valid foreign key references, then resume the process.
• Priority: High

FYI, backend database: MySQL on Appian Cloud.

I’m not sure how to resolve these issues and would appreciate your assistance.