Information
  • Author: Appian Corporation
  • Type: Utility
  • Support: This plug-in or utility is not supported by the author. The content is free to use with a licensed product, but it is made available as-is and Community supported.
  • Industry: All Industries
  • Compatible Version(s): 19.4+
  • First Released:
  • Last Updated:
  • Cost: Free
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Home » AppMarket » Appian Usage Insights

Appian Usage Insights

Overview

Gain insights into your Appian usage with an application suite specifically designed to cater for complex environment topologies and heterogenous license contracts.

Key Features & Functionality

With ‘Appian Usage Insights’:

  • Model your license contracts in the application through configuration only - no additional development required!
  • Cater for Cloud, self-managed or a mix of installation topologies.
  • Designed with the enterprise in mind, support large numbers of Appian environments, user accounts and keep track of license consumption over time.
  • Model your internal license usage using license pools mapped to user-definable business entities.
  • Visualize usage the way you want to:
    • Usage by business entity.
    • Usage by license type.
    • License pool membership.
    • License pool logins.
    • License pool membership (which user is in which license pool and, ultimately, which one consumes an actual license).
    • Logins by user (over time).
    • Capacity planning (allocated license count over time).

For more information, see https://community.appian.com/w/the-appian-playbook/2198/appian-usage-insights-faqs

Usage of this application does not permit your organization to exceed its licensed usage requirements. Your organization is required to maintain compliance with your licensing terms, and report any non-compliance to Appian per the terms of your organization’s contract with Appian.

Anonymous

  • Hi,

    Is it safe to assume this is compatible with HA environments (i.e., login information will be retrieved for all app servers)?

    Thanks

  • v1.1.1 Release Notes

    • Added support for Oracle database. See /documentation/Release Notes.txt for full details.
  • in reply to Sunil Zacharia

    You can request to roll back to an earlier version of a plugin via a Support Case, or alternatively there is now a newer version of the plugin (2.2.11) that fixes this issue.

  • in reply to David Pullen

    Thanks David. 

    We are using version 2.2.10 of the Excel Tools. Since we are using Appian cloud I guess there is no easy way to move to an older version of the plugin. 

  • in reply to Sunil Zacharia

    Hi, are you using v2.2.10 of the Excel Tools plugin? I was able to replicate this issue (with MariaDB but I think this will apply to MySQL too) using v2.2.10 -> "Date Format must be one of the following 'yyyy-MM-dd', 'yyyy-MM-dd HH:mm:ss', 'HH:mm:ss'". I believe this is an issue with version 2.2.10 of the Excel Tools plugin, whereby the Import CSV to DB smart service fails to properly import dates. You should be able to address this by moving to the previous version (2.2.9) of the Excel Tools plugin.

  • Hi,

    I'm running into an issue when running a collection run. The node 'Import CSV to Audited Logins table' goes into error with the following message: "Date Format must be one of the following 'yyyy-MM-ddTHH:mm:ssZ','yyyy-MM-dd', 'HH:mm:ss'"
    However, the format in the csv contains date in the format "2020-12-14 08:00:59"

    It could be that our DB's are upgraded to MariaDB which is causing this issue.

  • v1.1.0 Release Notes
    • Feature Pack 1 delivers a set of enhancements to the Appian Usage Insights application, including scheduling automated data collections and support for advanced license type configuration
    • Collector app:
    • Automate data collection on a configured schedule.
    • Reporting app:
    • Override collection date for collections generated on a previous day.
    • Support for advanced licence configurations (application type thresholds).
    • View a user's groups alongside their potential and assigned licence pools.
    • Search Logins by User by username.
    • Logins by User performance enhancement.
    • Ability to remove unused reporting configurations.
    • Deactivate environments that no longer need data collecting.
    • Minor bug fixes.
    • See /documentation/Upgrade Notes.txt for steps to upgrade from the previous version.
  • in reply to David Pullen

    4) Currently (v1.0.1) the only export functionality included is the high level Usage by Business Entity report, which can be exported via the "Download usage by business entity" download link on the Usage Reports > Usage By Business Entity report.

  • in reply to David Pullen

    3) The data collection component will collect a maximum of the last 30 days worth of login information. If you have run the collector in the last 30 days, it will collect the login information since the last time it ran. Over time as the collector is run and the collections loaded to the reporting component, you will build up login data across a longer period. The application doesn't currently support loading older, compressed login audit data. This doesn't prevent the allocation of users to licence pools (that is based on the most recent group membership collections). But it does mean that the login information displayed in the app will only become more meaningful as collections are built up over time.

  • in reply to David Pullen

    2) Users get allocated into business entities via licence pools and their associated groups. If you have applications that are used across a number of business entities, it might make sense to model these apps under a separate business entity. It's not valid to map the same group into 2 different licence pools, so you can't split an app across multiple business entities.

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