IMPORTANT: Select component plug-ins are experiencing issues due to a recent browser update. If you encounter any problems with previously functional component plug-ins, please create a support case. If you notice other component plug-ins that are not functioning correctly, please create additional support cases for each instance.
Overview
Apryse WebViewer for Appian is renowned document technology that powers mission-critical applications for private companies, large enterprises, and governments alike.
Deep dive blog on configuration options https://apryse.com/blog/appian/view-and-edit-pdf-and-word-documents-with-appian
Key Features & Functionality
Appian Documentation, FAQ, Guides: https://docs.apryse.com/documentation/appian/
Seems like the latest version is not able to show the documents in Chrome. Firefox is ok. Anyone can confirm this behaviour? Thanks.
Hello,
I believe I found your support ticket, and I've responded there. Please let me know if that wasn't it!
This is happening to us too. We opened a support case.
I cannot confirm this behavior.
Could you please clarify which version you updated from and to?
Did you get any errors in the browser console and network panel?
You might have to clear your cache in Chrome as Appian will cache the component files. Although, the recent change should avoid this as the component pointing to the wrong version of WebViewer will cause errors.