Apryse WebViewer Component Plug-in

Please ignore the period at the end of the URL: docs.apryse.com/.../changelog

• Updated WebViewer from 11.2 to 11.3. Read the full change log here: docs.apryse.com/.../changelog.
• Added new `enabledEventsMap` property to enable events in the component. This is in light of events triggering Appian to submit requests to the server. Old properties to toggle certain events will be deprecated in a future major update.
• Changed some events to be debounced as they can be invoked multiple times:
• onRotationUpdated
• onPageNumberUpdated
• onTextSelected
• onZoomUpdated
• Added checks to ensure component validation messages also don't fire unless necessary, as they seem to send requests as well.

Hello Linh,

Without more details, it is hard to say. I would recommend clearing your cache on the UAT environment just in case and report any errors from the console and network panel to support@apryse.com. If you can also provide the tomcat-stdOut logs, that would also help.

Hi Apryse support team, 

We have recently  upgraded the plug-in to version 5.7.0, things are working fine on Appian DEV. But after deploying the plugin to UAT, one of our interfaces that using webViewer() function is returning error: The function 'webviewer' is unavailable, I can confirm the same code in DEV is working. 

Is there a reason and possible solution for this? 

UAT

DEV

As a heads-up, the plugin was updated to 5.8. However, it doesn't seem like the changelog was posted. Here is the changelog for those interested:

v5.8.0 Release Notes

• Updated WebViewer from 11.1 to 11.2. Read the full change log here: https://docs.apryse.com/web/guides/changelog.
• Added new events from document viewer and annotation manager to allow for handling these events from Appian as opposed to a config file Below is a list:
• onDocumentLoaded: Triggered when a document finishes loading in the viewer.
• onAnnotationsLoaded: Fired after annotations are fully loaded and rendered on the document.
• onCompareAnnotationsLoaded: Occurs when annotations from a comparison operation are loaded and displayed.
• onDocumentUnloaded: Triggered when a document is unloaded or removed from the viewer.
• onPageComplete: Signals that a page has been fully rendered.
• onPagesUpdated: Triggered when the document’s page structure or content changes (e.g., pages added or reordered).
• onRotationUpdated: Fired when the temporary rotation of a page is changed in the viewer.
• onPageNumberUpdated: Triggered when the currently visible page number is updated.
• onTextSelected: Occurs when text is selected by the user within the document.
• onAnnotationSelected: Fired when an annotation is selected by the user.
• onAnnotationDeselected: Triggered when an annotation is deselected by the user.
• onFieldChanged: Occurs when a field (e.g., a form field) is modified by the user.
• onToolModeUpdated: Fired when the active tool mode (e.g., annotation tool, selection tool) is updated.
• onZoomUpdated: Triggered when the zoom level is changed in the viewer.
• onSearchResultsChanged: Fired when the search results within the document are updated (e.g., new search term or results displayed). 
• Added spinner when saving to Appian
• Added initialZoomLevel property that sets the zoom level on each document load
• Added removeSaveAsFormatOptions property to remove certain formats from the save as modal. Use "pdf", "office", and "image"
• Added support for loading with data URLs. This may be slower with larger files.

Hey Priya,

The error you see seems rather odd. Same with the button text. It doesn't seem like the worker files or even the language files are loading in your environment. You might be running into some security or deployment issues. I would recommend checking your browser console for more details and the network panel for the failed requests. Normally, these files should be served in your environment once the plugin is installed. However, it doesn't seem like that is the case or the network requests are being blocked.

Hi we are trying to get a hands on for the component by setting it up in our environment. We are unable to view the document. we are getting an error as "The worker has encountered an error". Can you kindly help. we tried with different browsers, filetypes including pdf, word, jpeg

• Updated WebViewer to version 11.1.1. You can read the full changelog here: docs.apryse.com/.../changelog
• Updated component to use new UI APIs
• Added WCAG compliance to the UI
• Added option to use modular UI. The UI will remain as legacy until the next major version. Modular UI component properties are not available through properties yet. Please use the config file for now.

Hello,

I believe I found your support ticket, and I've responded there. Please let me know if that wasn't it!

This is happening to us too. We opened a support case.