Apryse WebViewer Component Plug-in

Hello,

Could you please submit the details to support@apryse.com? Some things to also include are any errors (not warnings) in the browser console as well as any network errors. You can even export a HAR file from the network panel in Chrome as well for us to inspect, as we need the request and server response.

Thanks!

Product: Apryse WebViewer Component Plug-in

Product Version: 5.5.1

Hi Apryse Support Team,

I am using webviewer in Appian. I am passing 2 appian doc id as parameters. But as soon as the interface is loaded it shows " Error while loading document ". But when I am manually uploading the two doc it works fine.

Here's the code-

...
              webviewer(
                label: "WebViewer",
                labelPosition: "ABOVE",
                validations: {},
                height: "AUTO",
                hidden: null,
                key: null,
                url: null,
                serviceAPIKey: null,
                appianDocId: { 224563,788333 },
                preflattenDocuments: null,
                documentFolder: cons!FOLDER,
                uploadChunkSize: null,
                userDisplayName: null,
                enableReadOnlyMode: null,
                enabledElements: false(),
                disabledElements: null,
                docAccessConnectedSystem: cons!WebViewer_CS,
                loadAsPDF: false(),
                enableAnnotations: true(),
                notesInLeftPanel: null,
                darkMode: false,
                defaultLanguageCode: null,
                customCSSFileId: null,
                customCSSPath: null,
                enableRedaction: true,
                enableMeasurement: true,
                enableExtractPagesToAppian: true,
                xfdfAnnotationDataValue: null,
                xfdfAnnotationDataSaveInto: null,
                autoExportXfdf: null,
                annotationCommands: null,
                onAnnotationsChanged: null,
                enableDocumentGeneration: true,
                searchTerm: null,
                redactionTerm: null,
                autoApplyRedactionTerm: false,
                enableMultiTabMode: true,
                enableSemanticCompareMode: true,
                automaticSemanticComparison: true,
                mentionableUsers: null,
                mentionsAPIURL: null,
                onMentionsChanged: null,
                enableSignatureRequests: true,
                onStartSignatureWorkflow: null,
                onSelectAssignee: null,
                xfdfDocumentFolder: null,
                signingUsers: a!map(
                  userData: {
                    value: "Test User",
                    email: "test@test.com"
                  }
                ),
                saveAsFilenameTemplate: null,
                disableSaveAsFilenameInput: false(),
                enforceNewSaveAsFilename: true,
                customSubstituteFontURL: null,
                enablePdfEditing: false(),
                enableOfficeEditing: false(),
                enableSignatureEncryption: false,
                configFileId: null,
                customData: null,
                disableAppianMenu: null,
                appianProcessButtons: null,
                timerInterval: null,
                onInterval: null,
                webviewerServerURL: null,
                onCustomEvent: null,
                enableConsoleClear: null,
                debugLog: null
              )
 ....

Here's the error which is shown-

• Updated WebViewer to 11.5.

• Updated WebViewer to 11.4.
• Added support for loading the spreadsheet editor.
• Added support for live changes when using document generation.
• Added property to change the delay of debounced events. Please note this affects all debounced events.
• Added property to set initial ribbon group.
• Added property to set initial tool mode.
• Added property to set the initial Office Editor mode. Poissble values are "edit", "review", "preview, and "viewOnly".
• Added event that triggers when tracked changes are updated. You will get the previous, current, and delta of the changes.
• Removed validation messages for errors. The only one left should be for the connected systems.

• Fixed issue where onSaveDocument did not trigger with SaveAs.

Please ignore the period at the end of the URL: docs.apryse.com/.../changelog

• Updated WebViewer from 11.2 to 11.3. Read the full change log here: docs.apryse.com/.../changelog.
• Added new `enabledEventsMap` property to enable events in the component. This is in light of events triggering Appian to submit requests to the server. Old properties to toggle certain events will be deprecated in a future major update.
• Changed some events to be debounced as they can be invoked multiple times:
• onRotationUpdated
• onPageNumberUpdated
• onTextSelected
• onZoomUpdated
• Added checks to ensure component validation messages also don't fire unless necessary, as they seem to send requests as well.

Hello Linh,

Without more details, it is hard to say. I would recommend clearing your cache on the UAT environment just in case and report any errors from the console and network panel to support@apryse.com. If you can also provide the tomcat-stdOut logs, that would also help.

Hi Apryse support team, 

We have recently  upgraded the plug-in to version 5.7.0, things are working fine on Appian DEV. But after deploying the plugin to UAT, one of our interfaces that using webViewer() function is returning error: The function 'webviewer' is unavailable, I can confirm the same code in DEV is working. 

Is there a reason and possible solution for this? 

UAT

DEV

As a heads-up, the plugin was updated to 5.8. However, it doesn't seem like the changelog was posted. Here is the changelog for those interested:

v5.8.0 Release Notes

• Updated WebViewer from 11.1 to 11.2. Read the full change log here: https://docs.apryse.com/web/guides/changelog.
• Added new events from document viewer and annotation manager to allow for handling these events from Appian as opposed to a config file Below is a list:
• onDocumentLoaded: Triggered when a document finishes loading in the viewer.
• onAnnotationsLoaded: Fired after annotations are fully loaded and rendered on the document.
• onCompareAnnotationsLoaded: Occurs when annotations from a comparison operation are loaded and displayed.
• onDocumentUnloaded: Triggered when a document is unloaded or removed from the viewer.
• onPageComplete: Signals that a page has been fully rendered.
• onPagesUpdated: Triggered when the document’s page structure or content changes (e.g., pages added or reordered).
• onRotationUpdated: Fired when the temporary rotation of a page is changed in the viewer.
• onPageNumberUpdated: Triggered when the currently visible page number is updated.
• onTextSelected: Occurs when text is selected by the user within the document.
• onAnnotationSelected: Fired when an annotation is selected by the user.
• onAnnotationDeselected: Triggered when an annotation is deselected by the user.
• onFieldChanged: Occurs when a field (e.g., a form field) is modified by the user.
• onToolModeUpdated: Fired when the active tool mode (e.g., annotation tool, selection tool) is updated.
• onZoomUpdated: Triggered when the zoom level is changed in the viewer.
• onSearchResultsChanged: Fired when the search results within the document are updated (e.g., new search term or results displayed). 
• Added spinner when saving to Appian
• Added initialZoomLevel property that sets the zoom level on each document load
• Added removeSaveAsFormatOptions property to remove certain formats from the save as modal. Use "pdf", "office", and "image"
• Added support for loading with data URLs. This may be slower with larger files.