Overview
Apryse WebViewer for Appian is renowned document technology that powers mission-critical applications for private companies, large enterprises, and governments alike.
Deep dive blog on configuration options https://apryse.com/blog/appian/view-and-edit-pdf-and-word-documents-with-appian
Key Features & Functionality
Appian Documentation, FAQ, Guides: https://docs.apryse.com/documentation/appian/
Hello,
Could you please submit the details to support@apryse.com? Some things to also include are any errors (not warnings) in the browser console as well as any network errors. You can even export a HAR file from the network panel in Chrome as well for us to inspect, as we need the request and server response.
Thanks!
Product: Apryse WebViewer Component Plug-in
Product Version: 5.5.1
Hi Apryse Support Team,
I am using webviewer in Appian. I am passing 2 appian doc id as parameters. But as soon as the interface is loaded it shows " Error while loading document ". But when I am manually uploading the two doc it works fine.
Here's the code-
... webviewer( label: "WebViewer", labelPosition: "ABOVE", validations: {}, height: "AUTO", hidden: null, key: null, url: null, serviceAPIKey: null, appianDocId: { 224563,788333 }, preflattenDocuments: null, documentFolder: cons!FOLDER, uploadChunkSize: null, userDisplayName: null, enableReadOnlyMode: null, enabledElements: false(), disabledElements: null, docAccessConnectedSystem: cons!WebViewer_CS, loadAsPDF: false(), enableAnnotations: true(), notesInLeftPanel: null, darkMode: false, defaultLanguageCode: null, customCSSFileId: null, customCSSPath: null, enableRedaction: true, enableMeasurement: true, enableExtractPagesToAppian: true, xfdfAnnotationDataValue: null, xfdfAnnotationDataSaveInto: null, autoExportXfdf: null, annotationCommands: null, onAnnotationsChanged: null, enableDocumentGeneration: true, searchTerm: null, redactionTerm: null, autoApplyRedactionTerm: false, enableMultiTabMode: true, enableSemanticCompareMode: true, automaticSemanticComparison: true, mentionableUsers: null, mentionsAPIURL: null, onMentionsChanged: null, enableSignatureRequests: true, onStartSignatureWorkflow: null, onSelectAssignee: null, xfdfDocumentFolder: null, signingUsers: a!map( userData: { value: "Test User", email: "test@test.com" } ), saveAsFilenameTemplate: null, disableSaveAsFilenameInput: false(), enforceNewSaveAsFilename: true, customSubstituteFontURL: null, enablePdfEditing: false(), enableOfficeEditing: false(), enableSignatureEncryption: false, configFileId: null, customData: null, disableAppianMenu: null, appianProcessButtons: null, timerInterval: null, onInterval: null, webviewerServerURL: null, onCustomEvent: null, enableConsoleClear: null, debugLog: null ) ....
Here's the error which is shown-
Please ignore the period at the end of the URL: docs.apryse.com/.../changelog
Hello Linh,
Without more details, it is hard to say. I would recommend clearing your cache on the UAT environment just in case and report any errors from the console and network panel to support@apryse.com. If you can also provide the tomcat-stdOut logs, that would also help.
Hi Apryse support team,
We have recently upgraded the plug-in to version 5.7.0, things are working fine on Appian DEV. But after deploying the plugin to UAT, one of our interfaces that using webViewer() function is returning error: The function 'webviewer' is unavailable, I can confirm the same code in DEV is working.
Is there a reason and possible solution for this?
UAT
DEV
As a heads-up, the plugin was updated to 5.8. However, it doesn't seem like the changelog was posted. Here is the changelog for those interested:v5.8.0 Release Notes