IMPORTANT: Select component plug-ins are experiencing issues due to a recent browser update. If you encounter any problems with previously functional component plug-ins, please create a support case. If you notice other component plug-ins that are not functioning correctly, please create additional support cases for each instance.
Overview
Apryse WebViewer for Appian is renowned document technology that powers mission-critical applications for private companies, large enterprises, and governments alike.
Deep dive blog on configuration options https://apryse.com/blog/appian/view-and-edit-pdf-and-word-documents-with-appian
Key Features & Functionality
Appian Documentation, FAQ, Guides: https://docs.apryse.com/documentation/appian/
Hi we are trying to get a hands on for the component by setting it up in our environment. We are unable to view the document. we are getting an error as "The worker has encountered an error". Can you kindly help. we tried with different browsers, filetypes including pdf, word, jpeg
Hey Priya,
The error you see seems rather odd. Same with the button text. It doesn't seem like the worker files or even the language files are loading in your environment. You might be running into some security or deployment issues. I would recommend checking your browser console for more details and the network panel for the failed requests. Normally, these files should be served in your environment once the plugin is installed. However, it doesn't seem like that is the case or the network requests are being blocked.