IMPORTANT: Select component plug-ins are experiencing issues due to a recent browser update. If you encounter any problems with previously functional component plug-ins, please create a support case. If you notice other component plug-ins that are not functioning correctly, please create additional support cases for each instance.
Overview
Apryse WebViewer for Appian is renowned document technology that powers mission-critical applications for private companies, large enterprises, and governments alike.
Deep dive blog on configuration options https://apryse.com/blog/appian/view-and-edit-pdf-and-word-documents-with-appian
Key Features & Functionality
Appian Documentation, FAQ, Guides: https://docs.apryse.com/documentation/appian/
Hi,
I am trying to use the redaction feature of this plug-in. I see the below error message:
I am redacting the PDF document. So point 3 in the above error message is not applicable. How can I resolve issues 1 and 2? Please advise.
Thanks in advance.
Brinda Sateesh.
Sorry for the delay in response! Both parameter.fullAPI and parameter.enableRedaction should be true. Let me know if that works for you!
Hi Brinda, thanks for reaching out!
WebViewer should only take a few seconds to load up - could you confirm you have completed setup steps in the video here please: https://youtu.be/-3Ttu2Qx8tI?t=60
Alternatively, I'm happy to set up a meeting to make sure WebViewer is working as expected - please reach out to twinter@apryse.com if you are interested.
Best,Thomas
Thank you for your response Andrey. But it is taking nearly 2 minutes for the web viewer to load. How this time lag can be reduced?