This Plug-in provides the ability to update Appian user profiles from data retrieved from an LDAP server. The data that can be synchronized include all the default user profile fields except the username (e.g. first name, last name, address, phone, supervisor, title, etc…) as well as the custom fields.
See the instructions documentation (attached PDF) and https://community.appian.com/w/the-appian-playbook/520/ldap-synchronization for more information.
It may also be the case that their usernames are invalid Appian usernames (use invalid characters) so they aren't being created.
A username can only contain letters, numbers, and the following special characters: @ . _ - .It must not match an existing username regardless of case. For example, if john.doe already exists, you cannot enter JOHN.doe
It is compatible with newer versions
Yes, the Customer Success team is working on addressing the deprecated APIs for this plugin and will release that version once the changes are made.
We are seeing a number of Health check alerts relating to deprecated api's used by this plug in (version 1.4).
LDAP Tools (adusersynchronizationwithusernames) references deprecated Appian APIs [deprecated] com.appiancorp.suiteapi.common.ServiceLocator.getContentService(com.appiancorp.services.ServiceContext) [deprecated] com.appiancorp.suiteapi.common.ServiceLocator.getDiscussionMetadataCoreService(com.appiancorp.services.ServiceContext) [deprecated] com.appiancorp.suiteapi.common.ServiceLocator.getPortalAdministrationService(com.appiancorp.services.ServiceContext) [deprecated] com.appiancorp.suiteapi.common.ServiceLocator.getProcessAnalyticsService2(com.appiancorp.services.ServiceContext) [deprecated] com.appiancorp.suiteapi.common.ServiceLocator.getProcessDesignService(com.appiancorp.services.ServiceContext) [deprecated] com.appiancorp.suiteapi.content.ContentService.notifyUsersCreation(java.lang.String) [deprecated] com.appiancorp.suiteapi.forums.DiscussionMetadataCoreService.notifyUsersCreation(java.lang.String) [deprecated] com.appiancorp.suiteapi.personalization.UserRank.getId() [deprecated] com.appiancorp.suiteapi.personalization.UserRank.setId(java.lang.Long) [deprecated]
Is there a new version of the plug in scheduled for release?
Hi @madhan84. Do your users have username, email address, first name, and last name? Appian requires those four profile fields for a valid user account. Another thought is to check the log files. If debugging is enabled for the LDAP plugin, the logs will capture the usernames that failed to synchronize.
We are on 17.2 On prem setup. We are using LDAP User Profile Synchronization smart service. We have a issue were some users are not able to access Appian. While debugging this, we found that these users are part of "usernamesFailed". How can i find the reason for failure?
You can try a few things:
We are running Appian 19.4 & ldaptools-1.4.0.jarWhen running ldapsearch the data returned is null with no errors.The same query when run with the same account bound in ldp.exe returns the expected values.Appian support was not able to provide assistance and recommended posting here.Please advise.
I am facing exactly this , the configuration page shows 2 users for a filter but the LDAP Synch With Usernames smart service in the process returns only 1 user. Were you able to solve this ?
Hi All, Can someone help me. I think I am doing something wrong in BASE DN and FILTERs. Connection is successful but user sync is not happening. Getting empty result from LDAP server.
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