Mail Poller

Overview

This version is for Appian 22.3 and above. Cloud customers on a lower version of Appian that want to install this plugin should open a support case. Self-managed customers can find the latest jar for Appian 22.2 and lower version by downloading from the app market.

Enhancement to the plug-in to enable the selection of whether or not to include the email attachments as part of the EML document. Previously, the plug-in would create an EML document with the attachments stripped out. Our client needs to preserve the original e-mail as it was sent (for auditing purposes), so the EML must include the attachments as part of it. This update extends the functionality to allow the user to select whether they want an EML with the attachments removed (original functionality), an EML with attachments included, or both (2 EMLS of original email - one without the attachments included and one with the attachments included). Any e-mail attachments will continue to be saved separately. 

Key Features & Functionality

Takes all unread email from a mailbox and adds entries directly to a database table.The original email is saved as an EML based on three attachment type options

  1. EML with attachments removed
  2. EML with attachments included
  3. Both (2 EMLs of original email) - EML with attachments removed and EML with attachments included

Each email attachment is saved as its own document. The database tables store the Appian document ids, email recipients, subject and body (text and HTML)

Anonymous
Parents
  • Hi Mike

    Does this plugin support chinese language? When we upload attachment with chinese name, it is converting attachment name(some encrypted value).

    We want to keep original file name when we store in Appian and display on screen.

    Original file name.

    When it stored to Appian.

    Thanks in advance for your help.

    -Vinod

Comment
  • Hi Mike

    Does this plugin support chinese language? When we upload attachment with chinese name, it is converting attachment name(some encrypted value).

    We want to keep original file name when we store in Appian and display on screen.

    Original file name.

    When it stored to Appian.

    Thanks in advance for your help.

    -Vinod

Children
  • HI Mike,

    Thanks for the response!

    1. Are file contents correct?:Yes
    2. Are the file contents persisted to DB correct?: Yes

    Does the mail poller smart service not saving files correctly in Appian when it is in chinese language?

    also, it is not maintaining original file format when it is saving to Appian.

    Please help!

  • I have not tested it multiple languages and while it is not immediately obvious why it shouldn't, there could be something lost between the multiple places the file name gets mapped.

    1. Are file contents correct?
    2. Are the file contents persisted to DB correct?