Information
  • Author: Vuram
  • Type: Plug-in (Connected System)
  • Support: This plug-in or utility is not supported by the author. The content is free to use with a licensed product, but it is made available as-is and Community supported.
  • Industry: All Industries
  • Compatible Version(s): 23.2
  • First Released:
  • Last Updated:
  • Cost: Free
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Home » AppMarket » Mastercom

Mastercom

Overview

MasterCom Dispute Resolution can help issuers, acquirers, and processors:

  • Reduce formal chargeback volumes, losses, and associated back-office costs
  • Lessen costly chargeback cycles and processing time by pre-empting disputes from advancing to chargebacks
  • Shorten resolution time frames, potentially solving disputes in hours or days instead of weeks or months
  • Improve the experience for all parties involved in the dispute
  • Reduce costs from third-party service providers

Key Features & Functionality

Supports the following features:

  • Create Case Filing
  • Get Documentation of a Case Filing
  • Update Case Filing
  • Get status of a Case Filing
  • Get status of a Case Filing Image
  • Get claim ID of a case filing
  • Get Merchant Details
  • Get possible value list of a ChargeBacks
  • Create Chargebacks
  • Create Reversal ChargeBacks
  • Get documentation of a ChargeBacks
  • Update ChargeBacks
  • Get status of a ChargeBacks
  • Get status of a ChargeBacks Image
Anonymous
Parents

  • Hello,
    I'm currently building out an integration with Mastercom and was hoping to use this connected system. Is there a plan to add in the api calls that are needed before a chargeback can be submitted to support the full workflow. Those being:

    • POST - /v6/claims
    • GET - /v6/claims/{claim-id}/transactions/authorization/{transaction-id}
    • GET - /v6/claims/{claim-id}/transactions/clearing/{transaction-id}
    • POST - /v6/transactions/search

    Thanks!

Comment

  • Hello,
    I'm currently building out an integration with Mastercom and was hoping to use this connected system. Is there a plan to add in the api calls that are needed before a chargeback can be submitted to support the full workflow. Those being:

    • POST - /v6/claims
    • GET - /v6/claims/{claim-id}/transactions/authorization/{transaction-id}
    • GET - /v6/claims/{claim-id}/transactions/clearing/{transaction-id}
    • POST - /v6/transactions/search

    Thanks!

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