Overview
Need to poll emails from your Exchange server? This smart service can be used in a poller process and extract the data from the Microsoft Exchange server. Messages are stored in the Appian Document System, as well as the attachments. Meta data is stored in a database table for further processing.
This plug-in provides an alternative to sending emails to an Appian process model when inbound email integration is requested. Instead of the email being forwarded to Appian, this plug-in reads the emails directly from the Exchange mailbox using the MS Graph API as described below:
Key Features & Functionality
Hello, we have the MS Graph Email Poller installed. As far as I know it has been installed correctly, it is functioning correctly for the most part. However, today I noticed that the BCC_NAMES and BCC_EMAILS columns are not being populated. Is there a specific configuration or anything that needs to be set up in order to populate those columns?
BCC columns will not be populated as they are hidden by the mail server on purpose. The only time you could populate them is if you are sending an email and preserving details.
Honestly, not sure why we have these columns in a mail poller.