Information
  • Author: Appian Corporation
  • Type: Plug-in (Function & Smart Service)
  • Support: This plug-in or utility is not supported by the author. The content is free to use with a licensed product, but it is made available as-is and Community supported.
  • Industry: All Industries
  • Compatible Version(s): 24.2
  • First Released:
  • Last Updated:
  • Cost: Free
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Home » AppMarket » MSGraph Email Poller

MSGraph Email Poller

Overview

Need to poll emails from your Exchange server? This smart service can be used in a poller process and extract the data from the Microsoft Exchange server. Messages are stored in the Appian Document System, as well as the attachments. Meta data is stored in a database table for further processing.

This plug-in provides an alternative to sending emails to an Appian process model when inbound email integration is requested. Instead of the email being forwarded to Appian, this plug-in reads the emails directly from the Exchange mailbox using the MS Graph API as described below:

  • Reads the mailbox(including digitally signed emails) using the MS Graph API
  • Convert the email to an EML file stored as an Appian document, with attachments removed from it
  • Store all email attachments as separate Appian documents
  • Store all email metadata (subject, author, recipients, etc...) into a set of tables in the database

Key Features & Functionality

  • All information how to deploy, configure and use the smart service is in the 'MS Graph Mail Poller.pdf' document in the downloaded zip.
  • Extract the files in the ZIP and follow the instructions in the document.

Anonymous
Parents

  • Hello, we have the MS Graph Email Poller installed. As far as I know it has been installed correctly, it is functioning correctly for the most part. However, today I noticed that the BCC_NAMES and BCC_EMAILS columns are not being populated. Is there a specific configuration or anything that needs to be set up in order to populate those columns?

  • in reply to jessicaw7755

    BCC columns will not be populated as they are hidden by the mail server on purpose. The only time you could populate them is if you are sending an email and preserving details.

    Honestly, not sure why we have these columns in a mail poller. 

Comment
  • in reply to jessicaw7755

    BCC columns will not be populated as they are hidden by the mail server on purpose. The only time you could populate them is if you are sending an email and preserving details.

    Honestly, not sure why we have these columns in a mail poller. 

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