Overview
Need to poll emails from your Exchange server? This smart service can be used in a poller process and extract the data from the Microsoft Exchange server. Messages are stored in the Appian Document System, as well as the attachments. Meta data is stored in a database table for further processing.
This plug-in provides an alternative to sending emails to an Appian process model when inbound email integration is requested. Instead of the email being forwarded to Appian, this plug-in reads the emails directly from the Exchange mailbox using the MS Graph API as described below:
Key Features & Functionality
All information how to deploy, configure and use the smart service is in the 'MS Graph Mail Poller.pdf' document in the downloaded zip. Extract the files in the ZIP and follow the instructions in the document.
In our case, the inputStream errors was caused by processing corrupted attachments. Try sending the same email but without attachments and see whats happens,
Regards
Hello Mike,
We checked these two errors in tomcat-stdOut.log:
These errors were detected in QAS and PRD, during the process of polling emails from outlook, using MSGraph Email Poller plugin.
We need to know what is causing these errors, as emails that fall into these situations are not being integrated into Appian, but rather sent to the "exception" folder in Outlook.
These errors occurs only with a small subset of emails.
Hi, what could be potential reason why certain email message is not polled during the mail poller run? We have found one message which stayed in the Inbox while all other messages have been polled. Then, after forwarding that message to the same folder, it got picked up and processed normally.
Has anybody else encountered this situation?
BR, Aleksandrs
Hello,
Is the issue with a single email or all emails? Can you attach the stacktrace please?
Did you find the solution
Vpernes
As we are also having the same issue here.
It would be really helpful to us, if you have the solution.