Need to poll emails from your Exchange server? This smart service can be used in a poller process and extract the data from the Microsoft Exchange server. Messages are stored in the Appian Document System, as well as the attachments. Meta data is stored in a database table for further processing.
This plug-in provides an alternative to sending emails to an Appian process model when inbound email integration is requested. Instead of the email being forwarded to Appian, this plug-in reads the emails directly from the Exchange mailbox using the MS Graph API as described below:
Key Features & Functionality
All information how to deploy, configure and use the smart service is in the 'MS Graph Mail Poller.pdf' document in the downloaded zip. Extract the files in the ZIP and follow the instructions in the document.
Ok, thank you very much!
Yes, this is expected. as receiver of an email you cannot see who is in the BCC. That column is therefore always empty
We have detected that the plugin does not store in the APP_MAIL_POLLER table, column BCC_EMAIL, the recipient that arrives in BCC. Is this a normal behavior?
The error seems rather straightforward - looks to me like a permissions issue, are you using a different tenant in preprod? Check credentials with your o365 admin and make sure you have access to the mail apis.
Hi Team, we recently upgraded the plugin to 4.0.3 version. it is working fine in QA. But in Preprod, same version is giving below error.
Any idea, what could be the issue?
Error code: ErrorAccessDeniedError message: Access to OData is disabled. GET graph.microsoft.com/.../deleteditems SdkVersion : graph-java/v5.41.0403 : Forbidden[...][Some information was truncated for brevity, enable debug logging for more details]
Open process model and replace smart service with the smart service which is present in smart service list.
Or just create your own PM from scratch.
Sample application Process model has old smart service version.
Getting below error, i have provided the read write access as well in the Azure AD also.
Please help at the earliest as this has reached a very critical state now.
Error code: OrganizationFromTenantGuidNotFoundError message: The tenant for tenant guid '64f30c9d-d8d6-4c97-7072-8734fe2b5dd4' does not exist.
GET graph.microsoft.com/.../deleteditemsSdkVersion : graph-java/v5.41.0
401 : Unauthorized[...]
[Some information was truncated for brevity, enable debug logging for more details]
We are getting the same error "This version of the mailpoller cannot work with the latest MS Graph APIs, use the latest smartservice" We have done all the changes below, please let us know if there is anything else we need to do.
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