Overview
Need to poll emails from your Exchange server? This smart service can be used in a poller process and extract the data from the Microsoft Exchange server. Messages are stored in the Appian Document System, as well as the attachments. Meta data is stored in a database table for further processing.
This plug-in provides an alternative to sending emails to an Appian process model when inbound email integration is requested. Instead of the email being forwarded to Appian, this plug-in reads the emails directly from the Exchange mailbox using the MS Graph API as described below:
Key Features & Functionality
All information how to deploy, configure and use the smart service is in the 'MS Graph Mail Poller.pdf' document in the downloaded zip. Extract the files in the ZIP and follow the instructions in the document.
Hi! We're experiencing some issues that started couple of days ago where poller is taking longer to pull items from outlook servers. Before we were doing around 30~40 items per minute now we might be doing around 7-8 depending on the size. Has anybody been or has experienced this issue and how did you solve it. Thanks.
Hi,
can you please provide some guidance how to handle inline images in the emails downloaded by the email poller? We are not able to display them properly in the richtext components...
Thanks in advance,
Aleksandrs
This plugin only does the polling and not sending. Right now, there is no built in way to get the label. Would need to find out if MS Graph APIs support this as a standalone field and then add it to the plugin. The other option is that you may be able to parse the EML and get it from there.
Hi guys,
is it possible to obtain and send the sensitivity label of an email using this plugin?
Regards
In our case, the inputStream errors was caused by processing corrupted attachments. Try sending the same email but without attachments and see whats happens,
Hello Mike,
We checked these two errors in tomcat-stdOut.log:
These errors were detected in QAS and PRD, during the process of polling emails from outlook, using MSGraph Email Poller plugin.
We need to know what is causing these errors, as emails that fall into these situations are not being integrated into Appian, but rather sent to the "exception" folder in Outlook.
These errors occurs only with a small subset of emails.
Hi, what could be potential reason why certain email message is not polled during the mail poller run? We have found one message which stayed in the Inbox while all other messages have been polled. Then, after forwarding that message to the same folder, it got picked up and processed normally.
Has anybody else encountered this situation?
BR, Aleksandrs
Hello,