IMPORTANT: Select component plug-ins are experiencing issues due to a recent browser update. If you encounter any problems with previously functional component plug-ins, please create a support case. If you notice other component plug-ins that are not functioning correctly, please create additional support cases for each instance.
OverviewStarting in 24.2, the Styled Text Editor Component is available directly in the product. Consider using this in place of the plug-in moving forward. For more information, review: https://docs.appian.com/suite/help/latest/Styled_Text_Editor_Component.html
Visit https://community.appian.com/w/the-appian-playbook/1378/end-user-rich-text-editor-component for more information. If you have any problems installing or using the component, please see the https://community.appian.com/w/the-appian-playbook/1603/rich-text-editor-component-plug-in-troubleshooting-guide
Key Features & Functionality
Supported Browsers: Chrome, Firefox, Edge, SafariSupported on Mobile
We have a business requirement to copy complete email content, including text, images, and signatures. For this editor, we used the following plugins:
Despite this, when copying and pasting email content directly into the rich text editor, the text is successfully transferred, but the images are not.
As a workaround, I first copied the email content into a file, then copied the images from the word file and pasted them into the editor. This method successfully included the images.
Could you please help me understand why the images are not being copied directly and advise on how to resolve this issue?