IMPORTANT: Select component plug-ins are experiencing issues due to a recent browser update. If you encounter any problems with previously functional component plug-ins, please create a support case. If you notice other component plug-ins that are not functioning correctly, please create additional support cases for each instance.
OverviewStarting in 24.2, the Styled Text Editor Component is available directly in the product. Consider using this in place of the plug-in moving forward. For more information, review: https://docs.appian.com/suite/help/latest/Styled_Text_Editor_Component.html
Visit https://community.appian.com/w/the-appian-playbook/1378/end-user-rich-text-editor-component for more information. If you have any problems installing or using the component, please see the https://community.appian.com/w/the-appian-playbook/1603/rich-text-editor-component-plug-in-troubleshooting-guide
Key Features & Functionality
Supported Browsers: Chrome, Firefox, Edge, SafariSupported on Mobile
Hello, I am seeing an issue using this component when another Appian element to clears out the value of the text field. Steps to reproduce:
This is leading to confusion from our end users with our use case. Is there a workaround for this issue?
I'm not able to reproduce this on the latest version of the rich text editor (1.4.0). Do you have a screen record you could share, preferably from the /design interface?
Note that when clicking the "Post Comment" link it
Dan, we were actually able to reproduce similar a similar issue even with the latest plugin version. We caught a video. It looks like it's clearing the value while the component is still loading, so definitely a more uncommon case. Hope this helps!
Der, upgraded the component and can no longer reproduce the issue. Thanks for the help!